Sales Support Administrator
1 month ago
**Background of Role**
The Steppes Travel Group is a specialist Tour Operator offering a wide range of interesting and inspiring holiday programmes worldwide. Steppes Travel has been operating highly personalised holidays for over 30 years. Our itineraries are carefully constructed by our experienced, knowledgeable and extremely well travelled staff, to ensure that our clients are looked after at all times while abroad and by highly qualified guides. We have continued to grow and develop our business and invest in our staff; by improving the office environment, developing new technology and products, plus adapting the company infrastructure and business plan.
This role is a key to growing the Steppes business and our overall success. This job description is designed to give you an understanding of what is expected of you, in this role, as well as how the position relates to the rest of the company.
We are located in a dog-friendly office in central Cirencester.
**Duties and Responsibilities**
**General**:
The primary role is to support sales staff by preparing all client documentation and help to maintain a high standard of client service. Your main responsibilities within this role consist of updating and compiling confirmation and final documents, managing flight bookings and ticketing of these but also liaising with clients and suppliers to ensure all aspects of the client’s trip have been covered.
**Specific**:
- Compile confirmation and final documents for clients
- Revise and update tour itineraries and dossiers
- Contact overseas agents and organise payments
- Create flight reservations and communicate with consolidators plus ticketing
- Liaise with clients and manage client files including taking payments
- Answer the phones and deal with client enquiries
- General administrative support and assistance in office including post
**Individual responsibilities**
- Develop your own skills through training within the company
- Take part in relevant information sharing
- Help to create a supportive department that works towards sales, personal and departmental targets.
**People and departments, you will need to liaise with**
- MD and senior management team
- Sales team
- Marketing team
- Peers in other departments
- Finance team
- Outside suppliers, partners, journalists
**Terms/Conditions**
- Hours of work
- 09:00 - 17:30 hours, Mon to Thursday, 09:00 - 17:00 Friday, and exceptionally over weekends and evenings (e.g. if working at an event).
- Paid Holidays - 20 days (increasing after two years of continuous employment)
- Competitive salary plus great benefits.
- Travel opportunity, Pension, Private Healthcare and Travel Insurance - Contributory after a six-month probationary period
**Skills/Experience required**
**Essential**
- Ability to work without supervision and manage your own time
- Good telephone manner and strong client service skills
- Good written ability, with a high level of accuracy and excellent attention to detail
- Ability to thrive in a pressurised environment, adhere to strict deadlines and effectively multi-task
- Teamwork, interpersonal and communication skills
- Good computer literacy, including familiarity with Microsoft Office and Google Drive
- Strong administration and organisational skills
- A strong team player with personality, knowledge and commitment to the Steppes Travel concept of supplying high quality tailor-made holidays.
**Preferred** (will enhance performance in the position)
- Experience of working within the travel industry
- High degree of flexibility and ability to deal with change and pressure
- Knowledge of Galileo or Amadeus
- Experience and passion for travel
**Personality traits useful in this position include**:
- Friendly, helpful manner and of a personable nature
- Outgoing and confident
- Positive attitude and willingness to learn
**Salary**: £23,500.00 per year
**Benefits**:
- Company pension
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Will you be able to reliably commute to Cirencester or relocate before starting?
Work Location: Hybrid remote in Cirencester, GL7 1QD
-
Sales Support Administrator
1 week ago
Cirencester, United Kingdom I2I Recruitment Full time**Sales Support Administrator** **Cirencester** **£25,000 - £30,000 DOE** My Cirencester based client is looking for someone with a passion for travel, as a Sales Support Administrator to join their growing and dynamic team. This is an incredibly varied and fats paced role, with the opportunity to work with multiple teams throughout the business. As a...
-
Sales Support Administrator
3 weeks ago
Cirencester, United Kingdom Siamo Group Full timeWe here at Siamo Recruitment are working with a leading provider of bespoke products where client relationships and and customer satisfaction are at the heart of what our client does. This Sales Support role will provide you with the opportunity to build customer relations, processing of orders and liaising with a range of internal teams ensuring the process...
-
Cirencester, Gloucestershire, United Kingdom Siamo Recruitment Full time €23,000How would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales role will be...
-
Sales Administrator
1 day ago
Cirencester, United Kingdom Niche Recruitment Ltd Full timeAre you an experienced Sales Administrator looking to join a growing organisation? If you have a passion for being part of a dynamic team and delivering outstanding administrative support, then we want to hear from you! Niche Recruitment is proud to be supporting our established client with the recruitment of a fixed-term Sales Administrator, based in South...
-
Sales Administrator
7 days ago
Cirencester, United Kingdom Siamo Group Full timeWe here at Siamo Recruitment are working with a thriving client going through exciting growth. This Sales Administrator role will provide a driven talent access to all areas of the business becoming integral to the companies success and managing specific relationships with our clients customers. More about our client? Due to continued success this is a...
-
Sales Support
2 weeks ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department. This Sales Support role will have you reporting directly into the sales account managers and managing relationships with vendors and resellers from a post-sale capacity. This Sales Support role...
-
Sales Administrator
2 months ago
Cirencester, United Kingdom South Western specialised tape ltd Full timeFull Time Sales Administrator 9am - 5pm Monday to Thursday 8.30am - 4.30pm Friday Key skills include: - Ability to deliver accurate information with attention to detail. - Microsoft Excel skills are essential. Knowledge of SAGE helpful but not essential ( training will be given) - GCSE Maths - Ability to work in an open plan team environment - Great...
-
Sales Support
1 week ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department. This Sales Support role will have you reporting directly into the sales account managers and managing relationships with vendors and resellers from a post-sale capacity. This Sales Support role...
-
Sales Support
2 weeks ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department. This Sales Support role will have you reporting directly into the sales account managers and managing relationships with vendors and resellers from a post-sale capacity. This Sales Support role...
-
Sales Support
7 days ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department.ThisSales Supportrole will have you reporting directly into the sales account managers and managing relationships with vendors and resellers from a post-sale capacity.ThisSales Supportrole offers...
-
Sales Support
2 weeks ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department. This Sales Support role will have you reporting directly into the sales account managers and managing relationships with vendors and resellers from a post-sale capacity click apply for full job...
-
Sales Support Administrator
3 weeks ago
Cirencester, Gloucestershire, United Kingdom Siamo Recruitment Full time €23,000How would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales role will be...
-
Sales Support Administrator
3 weeks ago
Cirencester, Gloucestershire, United Kingdom Siamo Recruitment Full time €23,000How would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales role will be...
-
Sales Administrator
2 months ago
Cirencester, United Kingdom Siamo Recruitment Full timeHow would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales...
-
Sales Administrator
2 weeks ago
Cirencester, United Kingdom Siamo Recruitment Full timeHow would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales...
-
Sales Support
2 weeks ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department.Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. This Sales Support role will have you reporting directly into the sales account...
-
Sales Support
1 week ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department.Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. This Sales Support role will have you reporting directly into the sales account...
-
Sales Administrator
1 month ago
Cirencester, United Kingdom Siamo Recruitment Full timeHow would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales...
-
Sales Administrator
1 week ago
Cirencester, United Kingdom Siamo Recruitment Full timeHow would you like join a growing sales department within the thriving IT industry? Our client offers a clear career path for talent looking to develop within Sales and Operations. With an excellent training program you will become a trusted account manager holding relationships post-sale to enable for the individual to be successful. This Sales...
-
Sales Support
2 weeks ago
Cirencester, United Kingdom Siamo Recruitment Full timeWe here at Siamo Recruitment are working with a leading Cybersecurity powerhouse looking for Administrative support to join their growing operations department. This Sales Support role will have you reporting directly into the sales account managers and managing relationships with vendors and resellers from a post-sale capacity. This Sales Support role...
