Cashier & Customer Service Representative

3 months ago

Cambridge, United Kingdom Scudamore's Punting Company Full time

**About The Role**

***

Founded in 1910 Scudamore's is Cambridge's premier punt tour and boat hire company, and we are all about creating unforgettable memories for our visitors.

We are now seeking friendly Cashier and Customer Service Representatives, and we would love to hear from you if you are keen to join our close-knit, hardworking team. You will be responsible for handling transactions, providing excellent customer service and ensuring the smooth operation of our punting business.

**We are open all year around** and operate a rolling recruitment programme, with full and part time roles on offer. No experience is necessary as full training is provided, with regular training courses running every month.

**What's involved?**
- As a Cashier at Scudamore’s you will act as a host to our guests on station, ensuring they feel looked after and valued. Your duties will be varied, but ultimately your role is about 4 main things:

- Operating a welcoming, efficient and courteous ticketing and information service.
- Bringing a high level of accuracy and security to payment handling and station administration.
- Keeping track of the tour schedule and self-hire craft as well as helping customers to board and disembark.
- Maintaining a safe working environment for all.

**What’s on offer?**
- Competitive remuneration package of up to £25,840 per annum - £24,840 and a performance related bonus of up to £1,000 (pro rata for part-time staff)**.**:

- Full time (40 hrs) or Part time hours available.
- 12-month contract, with the possibility of extension.
- 28 days’ paid holiday per annum (pro rata for part-time staff) and pension contributions.
- The opportunity to work across our two beautiful locations in the heart of Cambridge.
- Career progression and development opportunities.
- Free boat hire, local discounts, regular social events including summer and winter season Company parties.

**About You**

***

**What makes you a Scudamore’s Cashier?**

A Cashier serving Scudamore’s is always working on behalf of our clients and working together with other team members. To successfully fill this role requires the following aptitudes, behaviours and skills:

- You enjoy engaging with people and take pride in providing outstanding customer service.
- You have friendly personality and can build rapport with customers and colleagues alike.
- You are proactive, reliable and diligent.
- You are comfortable working outdoors and around water.

**About Scudamore's**:
***

**How to apply**:
**Need to know**:
***We operate an equal opportunities policy and recruit only based on work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this at interview stage

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