Customer Service
6 months ago
**FLEXOPACK GROUP is looking for**:
**Customer Service / Sales Administration (**REMOTE WORK **/ UK** - FLEXOPACK TRADE & SERVICES UK LTD)
Please find below the main responsibilities & soft skills required for the position of Customer Service / Sales Administration
**Main Duties**
- Enter sales orders / purchase orders / samples with a high level of accuracy and efficiency.
- Provide order confirmations.
- Research and process product returns & value credits.
- Respond to customer queries as quickly and accurately as possible.
- Maintain customer account and record account information.
- Update pricelist.
- Manage inventory / sales reports.
- Warehouse checking / issues (able to attend our warehouse in **Wimborne**, when required).
- Repacking pallets and dispatching samples when required.
- Schedule outbounds.
- Check all dispatches are completed.
- Goods receipts / returns.
- Completing all daily tasks.
- Other duties as assigned.
**Soft skills**
- SAP experience will be considered an advantage.
- Good knowledge of Microsoft Office.
- Customer Service experience / logistics (+3 years).
- Supply chain / warehouse experience.
- Excellent communication skills (verbal / written).
- Excellent time management skills and ability to multitask.
- Detail oriented with excellent problem solving and organizational skills.
**Experience**:
- Retail sales: 1 year (preferred)
- Customer Service: 3 years (preferred)
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