Database Officer

3 weeks ago

Sunderland, United Kingdom University of Sunderland Full time

To maintain the Raiser’s Edge database via data entry, gift processing, address
updates and other relevant information to provide high quality and accurate data
services.

To produce routine and ad-hoc reports to support operational decision making for
the service.

To assist the Operations Manager and Head of Development and Alumni in the
preparation of timely, relevant, and accurate analysis and reporting on,
departmental, wider service and University projects.

Provide administrative support to the Development and Alumni Relations team and
wider service as required (particularly in relation to alumni and donor data including
the Net Community Website).

**Key Responsibilities**
**and Accountabilities**:

- Regularly import data from the University SITS system to the alumni database,

encompassing all data on current UK/EU, International on-campus (including
London Campus, and TNE.
- Compile, record, store and archive data and information to ensure the accuracy

and safety of information.
- Work with the Operations Manager to ensure all gifts are recorded, tracked and

maintained on the database including acknowledgments, soft credits and gift
aid.
- Support the Operations Manager with monthly gift reconciliation and batch

reporting.

regulatory procedures and processes.
- Produce routine and ad hoc reports to support operational decision making for

the service and The Development Trust (including Gift Aid submissions,
prospect reporting, action reporting and more).
- Coordinate data for large scale mailings (including but not limited to invitations,

season’s greetings, ‘lost alumni’ campaigns and leaflet drops).
- Contribute effectively to Development and Alumni team meetings and work with

colleagues across the services and faculties to provide support for alumni
related Customer Relationship Management (CRM) activities.
- Liaise with representatives from other service areas, professional organisations

and agencies where necessary.
- Support the Corporate Events team with data entry and processing relating to

events (including but not limited to recording attendees, exporting seating plans
and invitation lists and RSVPs).
- Regular cleaning and enrichment of the database including de duplication of

records via an ongoing schedule of housekeeping.
- Work with members of the team regarding development of the Alumni

Association and Development websites to support efficient integration with the
Raiser’s Edge database.
- Encourage a culture in the service which supports University and Development

and Alumni priorities including responsiveness and excellence in customer
service and outputs.
- Ownership of actions; adaptability and a ‘can do’ attitude; strong

communication; innovation; inclusiveness; collaboration and team working.
- Undertake any other appropriate duties as requested.

**Special**
**Circumstances**:
Occasional need for weekend and evening working during peak periods/events.
Annual leave may be restricted at certain times of the year.

University of Sunderland
**Role Profile**
Part 2

**Part 2A: Essential and Desirable Criteria**

**_Essential _**

**Qualifications and Professional Memberships**:

- An undergraduate degree or equivalent (2:2 or above).

**Experience**:

- High level of IT skills including management of databases, use of Access and

Excel.
- Experience of producing high quality reports from data.
- Excellent oral and written communication skills.
- Relevant administrative experience in a busy office environment.
- Experience of working on the front line with service delivery, and the ability to

work under pressure and meet tight deadlines without compromising on quality.
- Experience of working in a team.

**Key Knowledge and Expertise**:

- Accuracy, numeracy and attention to detail.
- Ability to solve problems as part of a team and resolve straightforward issues.
- Good digital skills including experience in using core digital tools including

booking system.
- A good working knowledge of CRM databases.

**_Desirable _**

**Experience**:

- Experience of dealing with Freedom of Information and data protection issues.
- Experience of working in HE or charity sectors.
- Experience of working in Development and Alumni/Fundraising.
- Experience of working with the Raiser’s Edge database or similar fundraising

package.

**Key Knowledge & Expertise**:

- Web based expertise**
**Part 2B: Key Competencies**
**Competencies are**
**assessed at the**
**interview/selection**
**testing stage
**SERVICE DELIVERY**

The role holder is required to proactively seek to explore and understand
customers' needs; adapt the service accordingly to ensure the usefulness or
appropriateness and quality of service (content, time, accuracy, level of information,
cost).

**COMMUNICATION**

**Oral communication**

The role holder is required to, understand and convey straightforward information in
a clear and accurate manner and occasionally is required to, understand and
convey i

  • Database Administrator

    11 hours ago

    Sunderland, Tyne and Wear, United Kingdom Nigel Wright Recruitment Full time €60,000

    We are currently recruiting for a Lead SQL Database Administrator for our client based at their head office in Sunderland. The business has invested significantly in technology over recent years and this is set to continue as they look to develop new applications and business intelligence tools. Reporting to the Solutions Development Manager, the Lead SQL...

  • Customer Service Officer

    2 days ago

    Sunderland, United Kingdom Equal Exchange UK - EE Wholesale (UK) Ltd Full time

    We are recruiting for a Customer Service Officer to join our team to provide a high standard of customer servicing specifically in regards to purchase order confirmation, stock management and general customer care efficiently and in a timely manner. **Scope of Job** - Customer support with regards to general enquiries, purchase orders (order entry) and...

  • Information Security Officer

    1 month ago

    Sunderland, United Kingdom BAE Systems Full time

    **Job title**:Information Security Officer **Location**:Any UK Land site, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. **Salary**: £52,300 to £57,000 depending on experience **What you’ll be doing**: - Carrying out transactional work authorising movements and...

  • Office & Admin Lead

    4 weeks ago

    Sunderland, Tyne and Wear, United Kingdom Sellick Partnership Full time

    Lead SQL Database Administrator Sunderland Permanent Sellick Partnership are currently assisting in the recruitment of a Lead MS SQL Database Administrator for an organisation based in Sunderland. This is a permanent role with hybrid working. Responsibilities of the Lead Database Administrator include: Lead and coach a team of Database Developers,...

  • Office & Admin Lead

    4 weeks ago

    Sunderland, Tyne and Wear, United Kingdom Sellick Partnership Full time

    Lead SQL Database Administrator Sunderland Permanent Sellick Partnership are currently assisting in the recruitment of a Lead MS SQL Database Administrator for an organisation based in Sunderland. This is a permanent role with hybrid working. Responsibilities of the Lead Database Administrator include: Lead and coach a team of Database Developers,...

  • Office Administrator

    4 days ago

    Sunderland, United Kingdom WillScot | Mobile Mini Full time

    **What we can offer you** - Competitive salary + Possible overtime where available - Company bonus scheme - 31 days holidays, including bank holidays which will increase with service - Free training and career progression plans - Regular performance reviews and succession plans for 1, 3 and 5 years with opportunity for career progression. - Responsible for...

  • Office and Wellbeing Coordinator

    4 weeks ago

    Sunderland, United Kingdom Devonshire Recruitment Full time

    **Basic function** To assist the Site Director and HRBP (Sunderland) in providing first point of contact to clients on site in Sunderland and facilitating and coordinating wellbeing initiatives for the site. **Wellbeing**: - Facilitating staff surveys and collating responses to enable an analysis of data returned. - Coordinate and support the Sunderland...

  • Assistant Property Officer

    3 days ago

    Sunderland, United Kingdom City Hospitals Independent Commercial Enterprises Ltd (CHoICE) Full time

    Job summary An excitingopportunity has arisen to join the Property Management team as AssistantProperty Officer to be based at Sunderland Royal Hospital. The successfulapplicant will provide support to theProperty Management team enabling the smooth and efficient running of thedepartment, providing a professional first point of contact for internal...

  • Eye Care Liaison Officer

    1 month ago

    Sunderland, United Kingdom Royal National Institute of Blind People Full time

    **Do you want to make a difference?** **Are you self-motivated, organised and a great communicator?** **Are you flexible and adaptable to changing work environments?** **If yes, this could be the job for you!** **Salary**:£27,715 per annum **Hours**:36 hours **Type of contract**:Permanent **Location**:South Tyneside & Sunderland NHS Ophthalmology...

  • Parts Quality Assurance Inspector

    1 month ago

    Sunderland, United Kingdom Nissan Full time

    **Requirements**: - Able to interpret technical engineering drawings for specifications, tolerances and datum structures. - Ability to use measurement equipment such as vernier calipers, micrometers, height gauges etc. - Excellent interpersonal skills, with the confidence to communicate at all levels. - Ability to use IT systems (Microsoft Office, Databases...

  • Parts Quality Assurance Inspector

    1 month ago

    Sunderland, United Kingdom Nissan Motor Full time

    Requirements: •Able to interpret technical engineering drawings for specifications, tolerances and datum structures. •Ability to use measurement equipment such as vernier calipers, micrometers, height gauges etc. •Excellent interpersonal skills, with the confidence to communicate at all levels.•Ability to use IT systems (Microsoft Office,...

  • Patch Administrator

    4 weeks ago

    Sunderland, United Kingdom Yolk Recruitment Ltd Full time

    Location: Sunderland - Sector: Public Sector & Not-for-Profit - Job type: Temporary - Salary: Negotiable - Contact: Richard Coombs - Job ref: BBBH32221_1680261479 - Published: about 3 hours ago - Expiry date: 30 April 2023 **Administrator - 4-month contract - Sunderland - Immediate Start** **The Opportunity** Yolk Recruitment Public Sector &...

  • Lettings Valuer

    1 month ago

    Sunderland, United Kingdom Pattinson Estate Agent Full time

    Pattinson are looking for enthusiastic and dynamic Lettings Valuer to develop and grow our lettings portfolio across South Tyneside. **Responsibilities**: - Developing relationships with landlords and clients to generate more rental listings in the South Tyneside area. - Carrying out rental valuations & promoting our Fully Managed service. - Managing the...

  • Administrator

    2 days ago

    Sunderland, United Kingdom Elvet Recruitment Full time

    Elvet Recruitment are recruiting for an Administrator to work for a company based in Sunderland. This is a full-time and permanent position. Role: * Clerical duties, including answering phones, greeting clients and preparing documents * Support with day to day administrative tasks including issuing quotes and invoices * Managing diaries and...

  • Widening Access and Participation Assistant

    1 month ago

    Sunderland, United Kingdom University of Sunderland Full time

    To support the planning and delivery of access to higher education outreach activities to increase participation of a wide range of students and applicants from a broad range of diverse backgrounds. These activities link directly to the institutional Access and Participation Plan and targets outlined in the service plan which include: - Outreach programmes...

  • Receptionist / Administrative Assistant

    4 weeks ago

    Sunderland, United Kingdom Equitas Group Full time

    We are seeking a motivated and enthusiastic School Administrator to join our secondary school in Sunderland as Administrator. This position involves overseeing various administrative tasks and collaborating with staff, students, parents, and other stakeholders to ensure a smooth and productive learning environment. The School Administrator must possess...

  • Ifs Technical Lead

    1 month ago

    Sunderland, United Kingdom EDF Limited Full time

    **_Energise your career, accelerate a net-zero future - #Renewablesjobs_** **_ The Opportunity_** An exciting new opportunity has become available for an IFS Technical Lead. The purpose of this role is to enable EDF Renewables to manage, deliver and support our own solutions across our products used included Enterprise Asset Manage System, IFS. Enabling...

  • Receptionist/Secretary/Admin Support

    3 weeks ago

    Sunderland, Sunderland, United Kingdom NRL Recruitment Full time

    NRL are currently recruiting a Receptionist/Secretary for a fully site-based role in Sunderland.This is a contracted role, with a view to go permanent for the right candidate.Start Date: ASAPDuration: Long-term work Duties:Reception duties including, greeting guests, co-ordinate meeting requirements, refreshments and ordering lunches etc.Look after all...

  • Administration Assistant

    4 days ago

    Sunderland, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

    Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust rated outstanding from CQC? If you answered yes, we would love to hear from you - come and join our team. Applications are invited friendly, caring and compassionate individuals to work within the Community Acquired Brain Injury...

  • Business Development Coach

    10 hours ago

    Sunderland, United Kingdom Hays Travel Full time

    Job description Overview The roles main responsibility will consist of assisting in the day to day operations of the Home working Division ensuring the Hays travel values & sales standards are adhered to and delivering customer excellence at all times. Growing the division through recruitment opportunities and encouraging individual progression...