Hospitality Assistant

7 months ago


Bury St Edmunds, United Kingdom Jellybean Recruitment Full time

Job Overview:
Do you have experience in the Hospitality Industry?

Are you looking for a permanent full or part time role with regular hours working in a stunning hotel located in the beautiful venue in the market town of Bury St Edmunds in Suffolk?

Our client is looking for smart, enthusiastic, bubbly Hospitality Assistants to work in the Front of House team. The Hospitality Assistants play a crucial role in providing exceptional service to our guests and ensuring their satisfaction, service with a smile is imperative and we are looking for indivuals who are reliable and conscientious.

The hotel has a full time restauarnt and also caters for weddings and special occasions as well as some mid week corporate business. We are looking for full or part staff 16 - 40 hours.

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Take orders and serve food and beverages to guests
- Work with the Kitchen team to provide recommendations on menu items and upsell specials
- Ensure timely delivery of food and drinks to tables
- Handle guest inquiries, concerns, and complaints in a prompt and courteous manner
- Collaborate with team members to provide excellent customer service

Qualifications:

- Previous experience in the hospitality industry is desriable
- Excellent communication and interpersonal skills,
- Ability to work well in a team setting as well as independently
- Flexibility to work evenings, weekends, and holidays as needed

We offer competitive pay rates and opportunities for career growth within our team. If you are passionate about providing exceptional hospitality service, we would love to hear from you.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.50 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Hotel

Shift:

- 8 hour shift

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Bartending: 1 year (preferred)

Work Location: In person

Reference ID: VR/02011



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