Centre Worker

2 months ago

London, United Kingdom Manor House Development Trust Full time

**Centre Worker Job Description**

**Purpose of the Post**:
To manage the reception area at The Redmond Community Centre and to assist Supervisors and Manager/Supervisors in the general running of the Centre. Centre workers will be providing a seamless service to the local community.

You will be expected to:

- Be the face of The Redmond Community Centre, actively engage and promote all community projects and events taking place at the Centre and the local area.
- Give site visits to potential hirers and follow the bookings procedure as per LDT policy and ensure bookings run smoothly, professionally and to the needs of the clients.
- Issue invoices to clients and maintain record keeping of financials and communications.
- Provide day to day support to the Centre Manager/Supervisor in the organisations of the Centre facilities, including contributing to the maintenance of a healthy, safe and secure environment.
- Liaise with the cleaning staff/company and give instruction as necessary to maintain the highest standards of hygiene and cleanliness.

**Key Responsibilities**:

- Working alongside and liaising with the Centre Manager/Supervisor/Project Manager on a close basis to ensure a professional and productive running of the centre.
- Regular meetings with the finance officer to keep updated on client lists/refunds/invoices.
- The provision of high quality and responsive reception and facility management services that meet the needs of our local community.
- The development and maintenance of reception and facility management procedures that ensure that services are provided efficiently and effectively and to ensure that there are seamless handover procedures developed between the Centre Worker and Centre Manager/Supervisor.
- Ensuring that the facilities are prepared for users, including provision of additional equipment and that, where necessary, refreshments are ordered in preparation for activities and events.
- Ensuring that any minor repairs are logged, reported to the Centre Manager/Supervisor and completed in a timely fashion. Any major repairs should be discussed with the Centre Manager/Supervisor and reported to the relevant organisation/agency to ensure that they are dealt with. Completion of these works should be monitored and chased as required.
- To carry out fire alarm tests and drills in line with LDT and RCC Health and Safety requirements.
- The provision of information in a format to be agreed to the Centre Manager/Supervisor to ensure that a database is maintained to capture information on Centre’s users and income generation.
- Collection of hiring fees for LDT’s facilities as and when required. Any such payments will be dealt with in accordance with LDT’s financial regulations.
- To ensure that LDT’s Health and Safety policy is adhered to and enacted, specifically, to ensure that there is an accurate record of all visitors to the Centre, fire alarms are regularly tested, and fire drills undertaken periodically, and proper records are maintained.
- Carry out regular administrative tasks: photocopying, spreadsheet, reporting etc.
- Participate in regular meetings and supervision as and when required and to take up any training offered.

**Specific Duties**:

- Housekeeping
- Day to day cleaning - Kitchen/Toilet, outside area, windows and doors glasses.
- Room setting - helping in moving tables and chairs, opening up rooms to combine rooms 1 and room 2.
- Making sure items are returned in the right cupboards.
- Kitchen
- Making sure dirty dishes are washed and/or placed in the dishwasher, emptied when completed and placed the right cupboard.
- Microwave, kettles, hot water caddies, fridge and freezer are all keep clean and tidy.
- Unlabelled and out of date food are disposed of from the fridge.
- Room setting
- Main Hall storage is all arranged and kept clean and tidy.
- Setting up teas, coffee and biscuits for meetings.
- Setting up flipchart board if needed.
- Sorting out mails and post office deliveries.
- Placing orders like cleaning detergents etc.
- Ensuring staff refreshment are in stock.

This job description is not to be taken as a completely exhaustive list of duties and it may be reviewed in the light of changing needs and developments. Any changes will be fully discussed with the post holder. The post holder may be required to carry out other duties appropriate to the seniority and scope of the post.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 20 per week

**Salary**: £11.95 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Every weekend
- Flexitime
- Night shift
- Weekend availability
- Weekends only

Work Location: In person

Application deadline: 20/05/2023
Expected start date: 01/06/2023

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