Hotel Receptionist

4 months ago


Irvine, United Kingdom The Gailes Hotel Full time

**About us**

SimpsInns are seeking motivated people to join the Reception Team at our Gailes Hotel in Irvine. We are a company that is Privately Owned and Proudly independent who believes that people are our biggest assets and the value of putting them first.

We are a company that is passionate about the industry and are always on the lookout for talented people with the personality to come on the journey with us.

**The Benefits**
- Competitive rate of pay
- Growth opportunities
- Wellness programme
- On-the-job training
- Company perks

**The Role**
- Delivering genuinely warm and friendly first class customer service
- Assist in the taking of room reservations, cancellations as per the company standard procedures
- Ensure full product knowledge of all promotions to ensure you are maximising sales and room occupancy
- Actively seek and communicate all feedback from guests

**What you'll need**
- Genuinely care about making people happy
- Be willing to work hard
- Want to learn - regardless of experience
- Have enthusiasm and passion for the role
- Have at least one years experience in a similar environment would be an advantage.

**Job Type**: Part-time

Pay: £11.60 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hotel Reception: 1 year (preferred)

Work Location: In person


  • Leisure Receptionist

    4 months ago


    Irvine, United Kingdom The Gailes Hotel Full time

    Deliver excellent customer service at all times - Assist and support the Spa and Leisure manager at all times - Ensure all guests receive a SimpsInns experience from the moment they arrive at Si! Spa - Assist with bookings and cancellations as per the company standard procedures - Ensure excellent product knowledge and be ready to advise customers with any...