Sales Coordinator
7 months ago
**This is a nine month fixed term maternity cover contract**
**Description**
- The Ascott Limited_ is the largest international serviced residence owner and operator in the world based in Singapore. Part of the European portfolio, the United Kingdom and Germany, operate 9 Citadines properties and a four star deluxe Hotel. Our Sales Administration team are responsible for supporting our sales team sell across all our properties.
- We are seeking a courteous and highly professional Sales Coordinators to become part of the Sales Administration team based at our UK Corporate Office (Barbican).
- Being a Sales Coordinator entails:
- Administrative support to the Sales Executive working towards the business’ revenue objectives
- Responding to all written and verbal queries in an efficient and effective manner
- Demonstrating comprehensive knowledge of the product (hotels, facilities, and the local area) while constantly seeking the opportunity to upsell our properties
- Ensuring full and complete records in the corresponding systems (RMS)
- Following up on booking requests, no shows and cancellations in accordance with the Company’s terms of business
- Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
- Supports the Sales team through targeted avenues to attract potential new clients
To be successful as a Sales Coordinator, ideally you must have:
- Fluent English, verbal and written skills
- Experience with RMS (our Property Management System) is desirable
- Previous experience in the customer service sector
- Proficient level of IT systems
In return we will offer you:
- A monthly travel allowance towards your commute
- Ongoing Learning & Development
- A Perkbox subscription with rewards points to spend
- Salary Sacrifice options (cycle to work, pension, technology)
- (if relocating) up to 30 days relocation accommodation
- A special staff discounted rate when staying at our European properties (Once you pass probation)
**About Us**
- The Ascott Limited_ is one of the largest international lodging owner-operators based in Singapore. Our portfolio of brands operate as
- _Ascott_,
- _Citadines_,
- _Somerset_,
- _Quest_,
- _The Crest Collection_,
- _lyf_,
- _HARRIS_,
- _FOX HARRIS_,
- _YELLO_,
- _POP_,
- _Préférence _and
- _HARRIS Vertu_, which are represented in key cities of Americas, Asia Pacific, Europe, the Middle East and Africa.
- With our vast growth and ambitious plan, we are always looking for committed individuals.
- If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you.
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