Airfreight Pricing Coordinator

6 months ago

Heathrow, United Kingdom Freightserve recruitment Full time

Freightserve recruitment are looking for an experienced Airfreight Pricing Coordinator for a major Heathrow based Freight Forwarder.

**Job summary**

To respond to customer and overseas partner pricing enquiries. To research and understand the inbound and outbound markets that are being promoted and to ensure that we have the best costs & sales tariffs to allow us to secure business with reasonable margins. To liaise and assist CDM, RGM and GTM departments and promote our services in accordance with Company's pricing strategy.

**Overall responsibility**
- To win new business through effective and timely pricing. To ensure that customers’ requests are met with the optimum service levels and associated pricing.
- To produce tariffs for our overseas partners and to ensure that these tariffs are kept up to date and relevant.
- To provide sales with tariffs that can be distributed within the business and that can be used as templates for potential and existing clients.
- To monitor customer hit rates and ensure that we maintain or increase margins where possible.
- Follow up all quotes with customers to obtain feedback, adjusting pricing where possible to ensure we secure opportunities.

**General responsibilities**
- Ensure that you comply with company policies.
- Always protect the interests of the business and escalate any areas of concern to the Airfreight Management team.
- Endeavour to ensure that quotes are secured in line with the pricing strategy agreed by management.
- To consider all service and pricing solutions proactively to secure the opportunity.
- Seek new carriers/routings that bring value.

**Specific Responsibilities**
- Acknowledge all customer quotes within 60 minutes with a holding message.
- Create tariffs for overseas partners, CRM, RGM and GTM teams.
- Follow up on all quotes directly with customer or via internal teams.
- Compare rates from OSP’s where we have more than 1 in each location.
- Ensure that airline contract rates are kept up to date.
- Ensure that any quotes accepted comply strictly with our terms and conditions and accounting practices.
- Ensure good time management
- Monitor won/lost quotes on a weekly basis.
- Handover of secured jobs to the operations teams.

**Daily routines**
- Always ensure professional communications with internal & external customers.
- Provide quote responses in line with KPI’s
- Keep an accurate record of all quotes/tariffs
- Gather and evaluate market costs/conditions and share with the team.
- Quote & secure new business.

**Reporting Requirements**
- Provide a weekly report of business quoted, won, or lost.
- All quotes to be completed with 24 hours if overseas contact required.
- Report concerns over success rate/strategy for specific customers or routes as required to management.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00-£38,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Heathrow: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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