IT Support Engineer

1 month ago


Oxford, United Kingdom SR2 Full time

**IT Support Engineer**

**Oxfordshire | £30,000 - £40,000 | On-Site/Hybrid Working**

**Who will you be working for?**

This is an amazing opportunity to join a tech for good that is making revolutionary technology and making a difference in the world ?

They are based in Oxford and have recently opened offices internationally and you'll be joining at a truly exciting time. As they enter their scale-up phase, you will have the opportunity to play a big part in their growth knowing that what you're contributingto is for the betterment of society. Their technology continues to revolutionise countless industries from scientific research, medical, agriculture, epidemiology, environmental + loads more They also work with the biggest companies and universities aroundthe world and have a growing customer base.

**What you'll be doing**:
Provide IT support and systems management across various teams in the UK and internationally. Maintain existing systems and infrastructure and identify opportunities for improvements and automation.

**The Details**:

- Be the go-to technical support to internal and external customers
- Troubleshooting and resolving technical issues such as hardware failures, bugs etc.
- Documenting and tracking technical issues
- Collaborating with other teams throughout the business such as software developers, senior technicians, network administrators
- Working closely with the IT manager to ensure all systems and accounts remain compliant with employee local laws and regulations.
- Managing an admin system for internal platforms and securely accessing it to add and remove users.

**Required Skills**:

- Troubleshooting end-user technical issues
- Windows / MacOS / iOS life cycle management
- Directory management either Google Workspace (GSuite) / Azure AD / Okta

**What we are looking for**:
Ideally, you will have around 2+ years' experience in a similar role and you're looking to take a step up in your career. You'll be inquisitive, have the desire to learn and grow, you can think on your feet, take initiative and be motivated We are a superfriendly bunch and we're passionate about what we do, we'd like to work with like-minded people. As long as you're friendly, we'd love to chat with you ??

**Benefits**:

- Competitive salary
- 28 days holiday + bank holidays
- 4 well-being days per year
- Amazing onboarding and training
- Flexible working
- Private healthcare and life insurance
- Routes to grow and progress
- Cycle to work scheme
- Regular social events


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