Business Support Officer

2 weeks ago

Preston, United Kingdom Lancashire County Council Full time

Salary £24,054-£27,852 Per annum | Fixed Term until 12/01/2024 | Full time 37 hours per week | Preston |

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

This role presents an exciting opportunity to work in business administration within the authority's Adult Mental Health Service to provide a high level of administrative support to Social Care Service Managers in the Mental Health Service, and predominantly to AMHP Service Operational Managers on a daily basis.

This includes routine administrative tasks to support the AMHP Service, performance data production and business support to Mental Health Senior Managers and AMHP Team Managers - as well as ad hoc business related activities to support the wider teams within Mental Health.

The successful post holder will be working under limited supervision to be responsible for administrative support with clerical / financial activities within the Mental Health Business Support Team whilst working closely with Senior Managers, Team Managers and Operational Staff in a highly confidential environment.

Duties may include instructing and checking the work of other colleagues, preparing, compiling, researching and reconciling information, statistics, reports or accounts, creating and maintaining financial records, monitoring budgets, producing management/financial information, dealing with enquiries and correspondence, managing diaries and the provision of support to senior officers.

Supporting information around the responsibilities of this post are included in the attached Job Description but can be summarised as:

- Ensuring work allocated is carried out efficiently to a high level of accurately and meeting timescales set.
- Gathering and Monitoring of information to ensure the authority meets its statutory obligations for providing Approved Mental Health Professionals (AMHP).
- Provide general administrative support as part of a team including covering essential tasks of higher/ lower grade colleagues and peers as needed.
- To support the team managers with the monitoring, review and development of administrative procedures and systems.
- To maintain, update and extract information from systems / databases and provide statistical information as required to a high degree of accuracy.
- To provide complex word processing support within all aspects of the role. This includes using a full range of software packages, such as all Microsoft office products, and other products required by the role.
- Interpret information accurately to provide a high quality administrative support to operational Adult Mental Health Social Care teams.
- To manage individual workloads to meet required deadlines with limited supervision, and using initiative to problems without reference to line manager wherever possible.
- A commitment to confidentiality and discretion at all times.

Although the role will have set hours agreed, the post holders need to be flexible as there may be occasions when the service requires the post holder to work outside of normal core hours to ensure a specific urgent task is completed.

The post is based at a main location, but there may be occasions when the post holder is required to support a team in a business activity at another site.

All work within the service is of a highly confidential and sensitive nature as we support vulnerable customers within Lancashire. The documentation produced by the team may be presented in court and must therefore be accurate and presented to the appropriate statutory standards.

For any further information about this post, please contact Team Manager Nathan Shaw on 01772 538496

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website

Job Description and person specification

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