Housing Options Officer

2 weeks ago

Northampton, United Kingdom Colbern Limited Full time

268512-4408-2467 NCD

Housing Options Officer
Daventry, Towcester
Contract
£21.54 per hour PAYE or £28 per hour Limited paid via Umbrella Company Inside IR35

Our client is looking for an experienced Housing Options Officer.

Purpose and impact:
To work with the Housing Options Team Leaders in order to fulfil the Council’s statutory obligation to the
homeless under Part VII of the Housing Act 1996 (as amended by the homelessness Act 2002) and Localism
Act 2011. Homelessness Reduction Act 2017. Part VI of the Housing Act 1996 (allocations). To assist in the
service delivery and statutory duties, powers, and policies of the Housing Options Team.
Accountable to:
This role is accountable to the Housing Options Team Leaders. The role sits within the Housing Solutions
Service, part of the Communities & Opportunities Directorate in West Northamptonshire Council.

**Responsibilities**:
2. Prevent and relieve homelessness, providing advice, guidance, and assistance on the range of options available to resolve clients housing needs. Produce personal housing plans for applicants approaching for advice and assistance, conducting home visits as appropriate.
3. Respond to correspondence, answer telephone enquiries, and conduct personal interviews, ensuring that computer and manual records are maintained and updated as necessary, to ensure that accurate, timely information is available.
5. To organise and administer the letting of temporary accommodation to clients whom the authority has a duty to accommodate, making assessments to identify the most appropriate placement for the specific household. Monitoring and taking appropriate action on licence arrears, antisocial behaviour, etc. Involvement in bringing empty properties back in to use.
6. Keep abreast of changes to Local and Central Government legislation and policy covering housing issues, including primary legislation and case law. Work independently but within the framework of policy and legislation.
7. Assist in the implementation of new legislation, support new initiatives within the service, other teams within the Council, and statutory and voluntary agencies e.g. Environmental Health, Housing Benefit, Care & Repair, Job Centre, and Social Services. Meet performance targets and support the delivery of service priorities.

An understanding and awareness of current challenges around housing and homelessness.
A good understanding and knowledge of current housing/homeless legislation, the Code of Guidance, good practice, and case-law
An understanding of the requirements of the General Data Protection Regulations (GDPR) and the need to ensure accurate data entry for the purpose of producing statistical returns.
Experiencing of working in a social housing environment.
Experience of dealing with the public providing advice and/or support.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.

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