Contract Support Administrator

4 weeks ago


London, United Kingdom ABM Full time

**Description**:
**JOB TITLE: Contract Support Administrator**

**LOCATIONS: London - hybrid working**

**SHIFT PATTERN: Monday to Friday 08.00 - 17.00, 40 hours per week**

**SALARY: Competitive**

**ROLE OVERVIEW AND PURPOSE**

To provide contract support administrative duties and performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.

**KEY RESPONSIBILITIES**

**General**:

- Understand, anticipate and deliver internal and external customer needs while building effective relationships
- Efficiently respond to both internal and external customers through effective communication and personal accessibility
- Ensuring systems both internally and externally are updated with the correct information and documentation
- Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls
- Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance
- Assist Contract Manager in production of the contract monthly report
- Ensuring compliance to policies and procedures
- Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment

**Financial**:

- Raising quotes onto in house system and following through process / requirement to the completion of the works
- Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works
- Manage spend against budget when raising reactive purchase orders
- Collate monthly forecasting on reactive works for ABM and client
- Produce monthly reactive invoicing and issue to client

**REQUIRED SKILLS AND EXPERIENCE**
- 2 years’ experience within an administrator role
- You will be able to demonstrate excellent customer service skills and commercial awareness
- Financial reporting experience

**Desirable**:

- Intermediate / Advanced level in Excel
- Computer literate
- IOSH Managing Safely



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