Claims Handler

3 weeks ago


Salford, United Kingdom Page Personnel Full time

Opportunity to work for a leading insurance company
- Excellent benefits

**About Our Client**:
Our client are a well established Insurance business based in Salford Quays, they are currently going through a period of growth and are looking to expand their claims team. Our client offers great career progression, competitive salary and excellent benefits.

Duties of the Claims Handler will be:

- As a Claims Handler, you'll be the first point of contact for the customers assisting customers with insurance policies and processing claims.
- You'll work with customers over the telephone giving them essential support and dealing with a wide range of insurance claims.
- To proactively record, process and settle claims in accordance with our principles and procedures and to maintain files within our service standards
- Liaising with customers to understand their circumstances in relation to their claim

**The Successful Applicant**:

- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills

**What's on Offer**:

- Salary £22,000
- Hours - Monday - Friday between 8am - 6pm
- Great company benefits & discounts
- Hybrid working - after probation

**The successful applicant would be required to undertake a DBS and credit check before an offer of employment is made.


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