Tactical Litigated File Handler

2 weeks ago


Salford, United Kingdom Keoghs Full time

Join our exceptional team as an Experienced Credit Hire Handler In this role, you’ll have a unique opportunity to investigate complex litigated credit hire claims from both tactical and strategic perspectives.


As a File Handler, you’ll conduct intricate and technical investigations on claims submitted by specific opponents. These claims typically fall within the £25,000 value range.


This role offers a fantastic chance to gain further experience in credit hire claims, with a focus on successfully repudiating such claims.


Compensation & Benefits:

  • Salary: To be discussed upon application.
  • Hybrid Working: Enjoy the flexibility of working remotely most days, with a minimum of 1 day per week in the office.
  • Additional Benefits: Private medical insurance, permanent health insurance, critical illness cover, Health Care Cash Plan, and more.
  • Generous Holiday Allowance: 25 days plus 8 bank holidays, with the option to buy or sell 3 additional days.
  • Long-Term Service Rewards: Holidays increase to 26 days after 5 years and 27 days after 10 years of service.
  • Employee Well-Being: Death In Service coverage after 1 year, Employer Pension Contribution, and various schemes (Cycle to Work, Tech, Season Ticket Loan, Gym Flex).


Key Accountabilities

  • Handle a caseload of DA credit hire and injury files under the supervision of your Team Leader.
  • Receive instructions at the point of litigation and manage RTA claims through to conclusion, including court hearings.
  • Review and analyse files in alignment with client guidelines.
  • Maintain strong client relationships, ensuring their needs remain central to decision-making.
  • Formulate initial strategies for approval by the Team Leader.
  • Conduct legal research.
  • Negotiate with third-party solicitors via telephone.
  • Liaise with insured parties and insurers.
  • Accurately execute ‘actions’ as per the Case Management System task list.


Working Hours

  • Enjoy a 35-hour workweek from 9am to 5pm , Monday to Friday, with a relaxing 1-hour lunch break .
  • Your primary location will be our Parklands Office in Bolton , where you’ll spend 1 day a week . The remaining 4 days offer the flexibility of working comfortably from home.

This balanced schedule ensures both productivity and work-life harmony.



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