Administration & Welfare Officer

2 weeks ago

Cardiff, United Kingdom St David Recruitment Services Ltd Full time

**Job title: Administration & Welfare Officer**
**Location: Cardiff**
**Hourly Rate: £11.80**
**Monday to Friday 08:30 - 17:00**
**TEM722**

**Essential**:
Enhanced DBS

**Purpose of the job**

Reporting to the IA Team Leader, the Administration and Welfare Officer will be responsible for the IA administration functions and data entry, to include but not limited to bed space allocation, void management, occupancy agreements etc., Ensuring company procedures and contractual requirements are adhered to.
- Ensure all documentation including Occupancy Agreements, Service Commission Forms, Welcome Packs, Property Notices etc are produced and recorded accurately and in accordance with business requirements, company procedure and contract

requirements.
- Flexible approach to deal with short notice changes to requirements
- Provide reports and information requested by line and senior management.
- To ensure all documentation is accurately completed and submitted within the

company procedure.
- Other duties as deemed reasonable by the IA Team Leader

messages/calls)
- To ensure that all contract Key Performance Indicators are met in regard to

administration and reporting.
- Assisting with complaint, incident, absconder and all Service User issues from an

admin perspective
- Communicate and liaise with stakeholders and local authority staff and sub
- contractors.
- Ensure Service User data is accurately maintained at all times.
- Ensure all relevant Service User data is disseminated to stakeholders in accordance with procedure and contract compliance.
- Liaise and communicate with other departments, to ensure an effective compliant operation and service delivery.
- Offering guidance and support to ensure company standards are maintained and in support of the accommodated Service Users.
- Meeting both your own Key Performance Objectives.
- Liaise regularly with line manager
- Attending team and other staff meetings
- Supporting new team members and provide/arrange effective and sufficient

on-the-job training
- Provide cover for other staff as agreed by line manager

INDTEMP

**Job Type**: Temporary contract

**Salary**: £11.80 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: TEM722

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