Customer Service Assistant

3 weeks ago


Belfast, United Kingdom Communication and solution partners Full time

**Responsibilities**:

- Provide excellent customer service in a timely manner.
- Serve as the main point of contact for customer inquiries, concerns, and requests through face to face channels.
- Assist customers in resolving issues by actively listening, empathizing, and finding effective solutions.
- Resolve customer complaints in a professional manner.
- Maintain customer records and update customer information as needed.
- Provide feedback to management on customer satisfaction levels.
- Follow up with customers to ensure their needs are met.

**Salary**: £22,038.00-£25,566.00 per year

**Benefits**:

- Company events
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to Commute:

- Belfast (preferred)

Work Location: In person

Application deadline: 08/09/2023



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