Travel Customer Service Support

3 weeks ago


Brighton, United Kingdom Office Angels Full time

Role: Travel Customer Service Support - Immediate Start
- Pay: £11 an hour
- Duration: Ongoing
- Hours: Shifts available between 8am - 8pm, weekend work available if you want more hours, but not essential
- Location: Central Brighton office

Office Angels are working with a leading travel provider who are incredibly busy during the upcoming holiday season.

**Duties**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Responding to time changes on bookings
- Dealing with knock on effects of flight alterations
- Chasing up third party suppliers

**We are looking for**:

- Strong attention to detail
- Ability to multitask
- Administration experience

**Next steps**:

- This position will be working from an office with COVID-19 procedures in place

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

- Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
- Eye care vouchers and money towards glasses should you require them for VDU purposes
- We can search for permanent work whilst you're in assignments and offer expert interview support and advice
- Weekly pay
- Pension scheme option (with employer contributions)
- 28 days paid annual leave (Based on a weekly accrual)

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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