Assistant Duty Controller

2 weeks ago


Doncaster, United Kingdom VolkerWessels Full time

An opportunity has arisen within VolkerRail for the recruitment of an Assistant Duty Controller to join the Volker Rail Control Centre team based in Eagre House, Doncaster.

**Key accountabilities**:
Full training will be given to carry out the following duties:

- Validation of planned safe systems of work for people working on or near the line through VRCC systems for:

- Designated Person
- Safe Work Leader 2 (including Recording of Safety Critical Communications)
- Line Blockages
- Validation of On Track Machine Drivers Booking On Arrangements for receipt of operational safety information and fit for duty checks.
- Facilitation of a Working Hours Exceedance Risk Assessment with the employee and On-Call staff with details recorded within the VRCC systems.
- Real time monitoring of close calls received and escalation of medium and high potential close calls in line with the ‘on call’ / command and control process.
- Escalate close calls that require further action by the client via their appropriate systems.
- Provision of information required for investigations in line with Data Requests
- Issue of the 24-hour ECO Online Event Report
- Issue of the Network Rail National Ops Report
- Issue of the OTM Production Performance Report
- Issue of EWR working plans
- Act at the single point of contact for the reporting of all injuries, incidents, complaints, trespass/security and road traffic collisions.
- Ensure a quick assessment of the nature of the call and gather vital information about the situation.
- Ensure an accurate, professional, and concise account of the report is inputted to the company’s incident reporting system ECO Online.
- Maintain accurate contact details for clients, projects and on call managers for the communication of issues.
- Facilitate the handling of out of hours emergency accommodation or travel requests
- Assistance in coordination of communications review groups/ reports

**Skills & experience**:

- English, Maths - GCSE pass or above
- HSQE awareness
- Working with MS systems - excel, outlook, word etc
- Ability to use computers

**Other**:
The position will work on a 12 hour day and night shift rota equating to 40 hours per week (details of the roster can be provided on request).

VolkerRail Group offers a competitive salary and attractive benefits that includes pension, performance related pay, and other benefits commensurate to your skills and experience.

**Committed to equality of opportunity and diversity.**

**Location**:
The position will be based at our Head Office in Doncaster.



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