Restaurant/bar Staff £10.90 Per Hour + Tips

3 weeks ago

Wells next the Sea, United Kingdom The Victoria Full time

Food & Beverage General Assistant

LOCATION

The Victoria, Holkham Estate

REPORTING TO

Food & Beverage Manager, FOH Manager, Food & Beverage Supervisor

LATERAL RELATIONSHIPS

Housekeeping, Reception, Maintenance, F&B & Kitchen teams

THE HOLKHAM ESTATE

Our vision is to be the UK’s most pioneering and sustainable rural estate.

The Holkham Estate extends over 25,000 acres. The land and property-based activities include residential and commercial lettings, property development, arable and vegetable farming, forestry, country sports, an inn, a holiday park, beaches, car parks, admissions, cafes, shops, concerts and events.

NAME OF COMPANY AND OVERVIEW

Standing at the gateway to Holkham and the National Nature Reserve, the Victoria is a busy Hotel & Restaurant. There are 20 bedrooms, a bar and dining room offering a relaxed blend of style and comfort. For many visitors to Norfolk the “Vic” is the primary point of contact with Holkham.

The food offering at the “Vic” is dictated by the Holkham brand; it is high quality, seasonal, locally sourced with an uncompromising commitment to flavour simplicity and value.

OVERALL JOB PURPOSE

The role of the Food & Beverage General Assistant is to provide a consistently high standard of customer service for customers throughout their visit to the Victoria. In a highly competitive sector where a great reputation and consistently high standards determine success, it is essential that the service, cleanliness and presentation of the Victoria is faultless. Attention to detail and an ability to work diligently will be essential.

**MAIN RESPONSIBILITIES**:
The following is intended to provide guidance as to duties but it is not exhaustive. You will from time to time be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.
- To take responsibility for your allocated role for that shift
- To be clear on what is expected of you and seek help from the Duty Manager or Supervisor if you are not sure.
- To be able to identify and set objectives for your own development
- To ensure that the initial daily tasks for your designated area of work are completed to agreed timescales and standards set out in the SOP manual
- To ensure you remember important daily information such as menu changes, shortages or special guests or requests
- To ensure that you remain aware and alert to customer’s needs at all times minimizing waiting times, responding to those trying to catch your attention and communicating with customers to help manage their expectations.
- To respond to customers quickly, politely and efficiently at all times even when busy
- To work efficiently, using any “quiet time” to carry out daily tasks
- To ensure that you use the checklists relevant to your department
- To be flexible and responsive enough to support other members of the Victoria team so that a high level of service is consistently delivered to the customer and we operate as one team
- To always look for opportunities to exceed customer expectations and make a positive contribution to The Victoria and Holkham Estate
- To respond to customer complaints professionally, seeking assistance from the Duty Manager as required
- To identify issues and feedback any concerns with solutions to the Management Team
- Assist in the management of stock loss and wastage by adhering to processes and controls
- Assist in ensuring all EHO, Fire Regulations, Licensing and COSHH requirements and standards are met
- To develop and maintain a high knowledge of The Victoria and Holkham Estate so you are able to provide guests with information and advice
- To promote our visitor attractions and events
- To adhere to the Company’s Health and Safety policy at all times

PERSONAL QUALITIES
- Initiative, energy, enthusiasm and persistence
- Excellent communication skills
- High standards of personal presentation
- Attention to detail and a desire to get things right
- Team player
- Flexibility, a positive attitude and an ability to work calmly under pressure
- A commitment to develop your understanding and to demonstrate the 5 Holkham Behaviours

**MUTUAL RESPECT**, **TEAM WORK, SUSTAINABILITY, CHALLENGE, GO SEE**

You must have the right to live and work in the United Kingdom.

Weekend and Bank Holiday working will also be required.

**Job Types**: Full-time, Permanent

**Salary**: £10.90 per hour

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- On-site parking
- Relocation assistance
- Sick pay

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location

  • Bar / Waiting Staff £10.90 Per Hour + Share of Tips

    4 weeks ago

    Wells next the Sea, United Kingdom The Victoria Full time

    Food & Beverage General Assistant LOCATION The Victoria, Holkham Estate REPORTING TO Food & Beverage Manager, FOH Manager, Food & Beverage Supervisor LATERAL RELATIONSHIPS Housekeeping, Reception, Maintenance, F&B & Kitchen teams THE HOLKHAM ESTATE Our vision is to be the UK’s most pioneering and sustainable rural estate. The Holkham Estate...

  • Part Time Bar

    2 weeks ago

    Wells next the Sea, United Kingdom The Victoria Full time

    Food & Beverage General Assistant LOCATION The Victoria, Holkham Estate REPORTING TO Food & Beverage Manager, FOH Manager, Food & Beverage Supervisor LATERAL RELATIONSHIPS Housekeeping, Reception, Maintenance, F&B & Kitchen teams THE HOLKHAM ESTATE Our vision is to be the UK’s most pioneering and sustainable rural estate. The Holkham Estate...

  • Bar and Waiting Staff

    3 weeks ago

    Wells next the Sea, United Kingdom The Carpenters Arms Full time

    **The Carpenters Arms is Hiring!** **We are looking for friendly, enthusiastic people to join our Front of House Team. The job involves serving customers with a smile, a mix of bar and restaurant work. Full training will be given but some experience would be beneficial.** **Range of hours available - mainly evenings & weekends but days are...

  • Restaurant Supervisor

    4 weeks ago

    Saltburn-by-the-Sea, United Kingdom Seaview Restaurant Full time

    Job Overview: We are seeking an experienced and motivated Restaurant supervisor to join our team. As a Restaurant supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and safety. If you have a passion for the culinary industry, strong...

  • Restaurant Staff £14.50 Per Hour, £12 Basic +

    2 weeks ago

    Wells next the Sea, United Kingdom The Victoria Full time

    Food & Beverage General Assistant LOCATION The Victoria, Holkham Estate REPORTING TO Food & Beverage Manager, FOH Manager, Food & Beverage Supervisor LATERAL RELATIONSHIPS Housekeeping, Reception, Maintenance, F&B & Kitchen teams THE HOLKHAM ESTATE Our vision is to be the UK’s most pioneering and sustainable rural estate. The Holkham Estate...

  • Housekeeper £14.50 Per Hour, £12 Basic+ Tips

    4 days ago

    Wells next the Sea, United Kingdom Holkham Estate Full time

    Housekeeping General Assistant LOCATION The Victoria, Holkham Estate REPORTING TO Reception & Housekeeping Manager & Supervisor LATERAL RELATIONSHIPS Housekeeping, Reception, Maintenance, F&B & Kitchen teams THE HOLKHAM ESTATE Our vision is to be the UK’s most pioneering and sustainable rural estate. The Holkham Estate extends over 25,000 acres....

  • Bar and Waiting Staff

    3 weeks ago

    Southend-on-Sea, United Kingdom Aurum restaurant at THE SEVEN Hotel Full time

    Job description **Our Story** The story of SEVEN Hotel is a tale of innovation, transformation and dedication to strive for the highest standards for its guests and the local community. SEVEN Hotel is looking to bring the best of the hospitality industry by combining a personal, unique and efficient experience with the finest traditions of hotel keeping...

  • Bar Waiting Staff

    2 weeks ago

    Milford on Sea, United Kingdom Beach House Full time

    **£12.00 ph from April Bar & Waiting, Premium Pub - Full or Part Time + Tips + 70% off meals + Consistent hours............** Beautiful Beach House - On the Seafront Part of the Hall & Woodhouse family of destination pubs and inns, the Grade II listed Beach House near Lymington was built in 1897 for Alexander Siemens (who created the world’s first public...

  • Bar and Restaurant Staff

    4 weeks ago

    Llandrindod Wells, United Kingdom The Bell Country Inn Full time

    We’re looking for motivated people to join our team as we take ownership of a bar and restaurant. With open positions available for both experienced professionals and those just starting out, we are thrilled to find enthusiastic individuals who have a passion for hospitality. Experience working in a restaurant/bar is preferable, although full training will...

  • Restaurant Supervisor

    2 weeks ago

    Saltburn-by-the-Sea, Redcar and Cleveland, United Kingdom Seaview Restaurant Full time

    Job Overview:We are seeking an experienced and motivated Restaurant supervisor to join our team. As a Restaurant supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and safety. If you have a passion for the culinary industry, strong...

  • Bar and Floor Staff

    3 weeks ago

    Saltburn-by-the-Sea, United Kingdom Tomahawk Steakhouse Full time

    **Restaurant Superstars Needed!** Part Time and Full Time Waiting Staff and Bartenders Needed. **Competitive Salary + Incredible Tips** At Tomahawk Steakhouse, we provide incredible training, amazing progression opportunities, a highly competitive salary and some of the juiciest benefits in hospitality. We invest in our Restaurant Superstars; we develop...

  • Restaurant/bar Staff

    3 weeks ago

    Royal Tunbridge Wells, United Kingdom One Warwick Park Hotel, Tunbridge Wells Full time

    In return we are offering £9.80-£12.00ph, plus a share of the service charge and tips. You will be entitled to a contributory pension scheme, 30 days holiday, access to Healthshield to cover some of your out of pocket medical expenses such as dental check-ups, physiotherapy and prescription charges as well as all that Perkbox has to offer. We also run an...

  • Bar and Waiting Staff

    2 weeks ago

    Southend-on-Sea, Southend-on-Sea, United Kingdom Aurum restaurant at THE SEVEN Hotel Full time

    Job descriptionOur StoryThe story of SEVEN Hotel is a tale of innovation, transformation and dedication to strive for the highest standards for its guests and the local community.SEVEN Hotel is looking to bring the best of the hospitality industry by combining a personal, unique and efficient experience with the finest traditions of hotel keeping and luxury...

  • Bar Staff

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom The Claremont Pub Hospitality Group Full time

    The Claremont Pub - Job Description Experienced Bar Staff Required FT based in Tunbridge Wells at The Claremont Pub. This is a busy, trendy bar, restaurant with large, tented garden, outside bar and function rooms. Good communication skills, team player, self-motivation and sense of humour a must! Good rate of Pay. Immediate Start. **Salary**:...

  • Experienced Bar Staff

    2 days ago

    Southend-on-Sea, United Kingdom Elysium Group Full time

    A fantastic opportunity for experienced **Bar Staff** to join the team at our beautiful new restaurant **Zinnia **in the prestigious Clifftown Shore development We are seeking experienced, motivated individuals who have the ability to deliver excellent service to our customers at this premier restaurant. Competitive salary depending on experience + tips +...

  • Bar Staff

    5 days ago

    Leigh-on-Sea, United Kingdom The Peterboat Full time

    **Unleash Your Potential: Join The Peterboat's Dynamic Bar Team in Leigh-On-Sea** **Competitive Pay, Unrivaled Tips, and Boundless Opportunities for Growth** The Peterboat, a prestigious establishment in the heart of Leigh-On-Sea, is seeking talented and driven individuals to join our exceptional bar staff, senior bar staff, and bar supervisor positions....

  • Bar Staff

    2 months ago

    Southend-on-Sea, United Kingdom Heroes sports bar Full time

    Looking for 2 people to join our productive bar team. Must have previous experience behind the bar serving drinks and also waiting on tables. Role will be weekend work Friday 5-late, Saturday 11-late, Sunday 11-7 times and dates will vary. **Job Type**: Part-time **Salary**: £9.00-£11.00 per hour Schedule: - 10 hour shift - 12 hour shift - 8 hour...

  • Bar and Floor Staff

    4 weeks ago

    Leigh-on-Sea, United Kingdom The Peterboat Full time

    **Bar Staff, Senior Bar Staff, Bar Supervisor at The Peterboat, Leigh-On-Sea** **Competitive rate of pay and exceptional tips** The Peterboat, Leigh-On-Sea, are looking for experienced bar staff, senior bar staff and bar supervisors who have a passion for delivering the highest levels of service to our guests. We have positions available for full time and...

  • Bar and Floor Staff

    4 weeks ago

    Leigh-on-Sea, United Kingdom The Peterboat Full time

    **Bar Staff, Senior Bar Staff, Bar Supervisor at The Peterboat, Leigh-On-Sea** **Competitive rate of pay and exceptional tips** The Peterboat, Leigh-On-Sea, are looking for experienced bar staff, senior bar staff and bar supervisors who have a passion for delivering the highest levels of service to our guests. We have positions available for full time and...

  • Bar Staff

    3 weeks ago

    Royal Tunbridge Wells, United Kingdom The Claremont Pub Hospitality Group Full time

    The Claremont Pub - Job Description Experienced Bar Staff Required FT based in Tunbridge Wells at The Claremont Pub. This is a busy, trendy bar, restaurant with large, tented garden, outside bar and function rooms. Good communication skills, team player, self-motivation and sense of humour a must! Good rate of Pay. Immediate Start. **Salary**:...