Customer Service Advisor

2 days ago


Altrincham, United Kingdom Matt Burton Full time

MBA are currently recruiting for a Customer Service Advisor to join an exciting global organisation in Altrincham. As a leading player in the insurance industry, our client puts their people are the heart of everything they do. They pride themselves onproviding an exceptional service for their clients, as well as ensuring the happiness and growth of their employees.
As a Customer Service Advisor, you will be required to complete the following tasks;
- Taking inbound calls from customers regarding their insurance.
- Providing a first-class experience for all our customers and demonstrating ownership of all queries.
- Data input, ensuring all information is captured and inputted onto internal systems.
What we're looking for from a Customer Service Advisor;
- Excellent customer service experience
- Strong organisation skills and high level of attention to detail
- Ability to work under pressure and with a varied workload
- Team player with passion for helping others
- Proactive, able to work with initiative
Customer Service Advisor Job Details;
- Full time role 37.5hrs, shifted between Monday - Saturday
- Week-day shifts between 08:00am-18:00pm
- 1 Saturday every 3 weeks
- Permanent Roles
- £18,500 - £19,750 per annum
- Full Training Provided
- Located in Altrincham
Company Benefits;
- Free Breakfast & Free Hot Drinks
- Free Parking
- Casual Dress
- 24 Days Holiday
- Frequent Social Events
- Free motorcycle training
- Contributory pension scheme
Altrincham



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