Technical Administrator

3 weeks ago


Cardiff, United Kingdom Acorn Recruitment Limited Full time

Acorn is currently recruiting for a Technical Administrator on behalf of a dynamic engineering business working exclusively in the aerospace market for major airlines and manufacturers. They operate workshop and field-based engineers to provide maintenance and repairs to aircraft.

Role responsibilities:

- Day to day ownership of operational data & service level agreements (SLAs)
- Coordination of resource to ensure all SLAs are met
- Regular communication with the central operations team
- Customer relationship management
- Developing opportunities for new business
- Producing quotations
- Coordination of all repair works with suppliers
- Ensuring all work is completed in a timely manner
- Updating our asset management system and customer online tracking system
- General administration requirements needed to support the business
- Demonstrate a positive proactive approach to the role and will be committed to delivering excellent customer service
- Demonstrable experience in a similar role is advantageous
- Excellent customer service skills
- Ability to work alone and as part of a team
- Excellent planning and organisational ability with an analytical approach to problems
- Good at communicating with people at all levels

Acorn Recruitment acts as an employment agency for permanent recruitment.



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