Sales Associate

2 weeks ago

Birmingham, United Kingdom Selfridges Full time

**Job Introduction**:
As a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.

Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully knowledgeable of everything about the store including the latest products, events and services that only Selfridges can offer.

**As a Sales Associate you will**:

- Work as part of a team focused on creating a memorable customer experience by building rapport, sharing product knowledge and catering to customer needs
- Conduct sales, refunds and exchanges, helping the customer to find another suitable item/product if necessary or alternatively, offer our online services
- From selling and replenishing stock, organising rails, to hosting, you will be maintaining the highest of retail standards
- Be open to customer feedback, and use it constructively to continually raise the bar for service, sales and retail standards in your area
- Manage and oversee the stock in your department, from unpacking deliveries, (new and replenished lines), to completing audits and maintaining the stock room
- Adapt to the challenges that vary from day to day. A flexible role, you may be required to work on different departments, taking your service excellence and collaborative spirit with you
- Use your natural curiosity to stay ahead of the latest trends by taking every opportunity to expand your knowledge of products and competitors
- Follow health, safety and security procedures, and play an active role in preventing stock loss
- Selfridges uses competency and strength style questions at the interview stage. Support is available at every stage of the process should you need it.

**A bit about you**:

- Great communicator. You will be able to positively engage with all types of customers (domestic and international) with varying needs and requirements
- Well Informed. You will develop excellent product knowledge by following trends and being aware of our competitor’s activity, along with taking part in supplier training
- Known to be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate
- It will fall to you to replenish stock, maintain the Selfridges standards and inspire others to deliver the same
- Problem solving skills. You’ll go above and beyond to resolve issues for our customers and be able to adapt your approach to each individual customer
- Flexible. Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectation
- An example of our values, a reliable and respected colleague
- This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business._

Selfridges
- Salary
- £12.25
- Hourly
- Job Reference
- selfridges/TP/470065/5113
- Contract Type
- Permanent
- Closing Date
- 06 June, 2024
- Job Category
- Retail
- Location
- Birmingham, United Kingdom
- 16 May, 2024

  • Sales Associate

    15 hours ago

    Birmingham, United Kingdom Grange - Aston Martin - Birmingham Full time

    **We are Grange Motors** Grange Motors has over 65 years of proud motoring heritage dealing with marque manufacturers to deliver motoring excellence and trust to tall our visiting guests. We are a progressive and innovative group who strives to deliver excellence to our associates. Grange Motors is part of the Cambria Investment Holdings Group of Companies...

  • Sales Associate

    7 hours ago

    Birmingham, Birmingham, United Kingdom VF CORPORATION Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experienceWe're looking for a passionate Sales Associate (perm, part-time) to join our The North Face team based in Birmingham.As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain...

  • Sales Associate

    6 hours ago

    Birmingham, Birmingham, United Kingdom VF Corporation Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experienceWe're looking for a passionate Sales Associate (perm, part-time) to join our The North Face team based in Birmingham .As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain...

  • Sales Associate

    2 days ago

    Birmingham, Birmingham, United Kingdom VF Corporation Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experienceWe're looking for a passionate Sales Associate (perm, part-time) to join our Timberland team based in Bullring, Birmingham .As a Sales Associate you will inspire our customers, deliver an excellent service, and help...

  • Sales Associate

    23 hours ago

    Birmingham, Birmingham, United Kingdom The North Face Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experienceWe're looking for a passionate Sales Associate (perm, part-time) to join our The North Face team based in Birmingham. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain...

  • Sales Associate

    2 weeks ago

    Birmingham, Birmingham, United Kingdom SELFRIDGES Full time

    Sales Associate - Childrenswear 22.5hrs (Birmingham)Job IntroductionAs a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully...

  • Sales Associate

    2 weeks ago

    Birmingham, Birmingham, United Kingdom SELFRIDGES Full time

    Sales Associate - Mens Ralph Lauren 15hrs (Birmingham)Job IntroductionAs a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are...

  • Sales Associate

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Fashion Jobs Full time

    Sales Associate - Men's Denim 15hrs (Birmingham)Job IntroductionAs a Sales Associate, you are an essential part of a team that creates the extraordinary experiences our customers expect from Selfridges.Customer service is at the heart of what you do, you will be an expert for all things Selfridges and the go-to person to help our customers. You are fully...

  • Head of Sales(Central Government)

    2 days ago

    Birmingham, United Kingdom BMS Tech Sales Full time

    Head of Government, Public Sector Sales for an IT Services Business to spearhead expansion within the Central Government and public sector. In this pivotal role, you'll be the strategic mastermind crafting winning sales strategies, building enduring client relationships, and guiding a dynamic team of sales professionals to exceed expectations.The...

  • Sales Associate

    4 weeks ago

    Birmingham, United Kingdom NSPIRE: BT Full time

    **Sales Associate role - Full time** Training on client products is also provided. - Great communication skills - Ability to work in a busy environment - Brilliant teamwork skills - Previous experience in a customer facing role is preferred but not necessary **Responsibilities**: - Assist customers and provide product information - Build and maintain...

  • Information Technology Sales Associate

    1 month ago

    Birmingham, United Kingdom Educentive LTD Full time

    **Information Technology Sales Associate Responsibilities**: - Keeping informed on technical product specifications and functionalities. - Developing a sales strategy and setting sales targets. - Consulting with IT developers and management on product offerings. - Identifying marketing opportunities and developing sales leads. - Assessing potential clients'...

  • Sales Associate Iii

    6 days ago

    Birmingham, Birmingham, United Kingdom Fashion Jobs Full time

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the...

  • Sales Associate

    1 month ago

    Birmingham, United Kingdom Selleck Chemicals GmbH Full time

    **No biology background needed.** **No previous experience is necessary for this position.** **We are hiring immediately for a full-time Sales Manager position.** **Available Job Location**: Remote position based in Birmingham**:Near University of** **Birmingham.** **Salary**: 30.000,00€-75.000,00€ per year We are looking for **Sales Associate,...

  • Sales Associate

    1 month ago

    Birmingham, United Kingdom NSPIRE: BT Full time

    **Sales Associate role - Full time** This is an Entry Level role - **FULL TRAINING IS PROVIDED**! - Great communication skills - Ability to work in a busy environment - Brilliant teamwork skills - Previous experience in a customer facing role - Ambition to grow in this role as we also have MANAGEMENT opportunities **Responsibilities**: - Represent clients...

  • Customer Sales Associate

    3 days ago

    Birmingham, United Kingdom Emson Creative Partners Full time

    **About us** Emson Creative Partners is a small business in Birmingham. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - Regular social events **Customer Service Representative** We are currently seeking a Customer Sales Associate to join our team...

  • Customer Sales Associate

    4 days ago

    Birmingham, United Kingdom Emson Creative Partners Full time

    **About us** Emson Creative Partners is a small business in Birmingham. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Wellness programmes - Regular social events **Customer Service Representative** We are currently seeking a Customer Sales Associate to join our team...

  • Sales Associate

    4 days ago

    Birmingham, United Kingdom Skechers Full time

    Job Purpose The role of a Skechers Sales Associate is to provide an excellent customer experience. Sales Associates are enthusiastic and welcoming, they serve as Skechers product experts and are committed to customer satisfaction. Main Responsibilities   Drive sales through excellent customer service. Act as a product expert and serve as a brand...

  • Sales Associates

    4 days ago

    Birmingham, United Kingdom The North Face Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for passionate Sales Associates (perm, part-time) to join our The North Face team based in Resorts World, Birmingham. As a Sales Associate you will inspire our customers, deliver an excellent service,...

  • Sales Associate

    15 hours ago

    Birmingham, United Kingdom The North Face Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate (perm, part-time) to join our The North Face team based in Birmingham. As a Sales Associate you will inspire our customers, deliver an excellent service, and help...

  • Sales Associate

    4 days ago

    Birmingham, United Kingdom VF Corporation Full time

    Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate  Sales Associate (perm, part-time) to join our Timberland team based in  Bullring, Birmingham . As a Sales Associate you will inspire our customers, deliver an excellent...