Head of Customer Account Management

1 month ago

Manchester, United Kingdom ClearCourse Full time

Company description:
ClearCourse

Job description:
**Are looking for a new challenge while you grow with the company? Do you have experience managing a tech sales team?**

**We have an amazing opportunity for you, we are looking for the Head of Account Management.**

**Working at the Division level and managing a team of our super 7s.**

**Come and join an exceptional group of people working together in a rapidly growing collaborative of disruptive technology companies to build a brilliant software and payments business.**

**As a ClearCourser, you’ll benefit from the feel of an innovative, close-knit start-up environment, with the opportunity to work with significant assets during an exciting phase of our evolution, in a role that offers excellent business exposure andcareer development opportunities.
We look after our people through our competitive life assurance, private medical cover with cash plan, income protection, company pension, annual discretionary bonus, a flexible hybrid-working model and 25 days annual leave, as well as additional flexible benefitsto suit your lifestyle and enhance your well-being.**

**Requirement**
- **2+ years leadership experience**:

- **5+ tech sales experience**:

- **Client and stakeholder management**

**Responsibilties**
- **Day-2-Day management of CCBS Division Customer Account Management Team**:

- **In conjunction with the Talent Acquisitions Team, recruiting open positions**:

- **Reductions in customer churn**:

- **Driving up-sell & cross-sell revenue**:

- **Attach rates for ClearAccept payments platform to installed customer base**:

- **In conjunction with the Division Marketing Team, creating & executing nurture & marketing campaigns for the installed customer base**:

- **Overall responsibility for Division installed customer base revenue number & achievement of targets

  • Head of Sales

    7 days ago

    Manchester, United Kingdom Moorepay Limited Full time

    About the role As the Head of Sales for Customer Account Management you'll oversee the commercial account management, cross-sell and upsell activity across the existing customer accounts within Moorepay. You'll lead the Account Management teams in a way that ensures a strong understanding of our customers current situation and growth plans,...

  • Head of Sales

    7 days ago

    Manchester, United Kingdom Moorepay Limited Full time

    About the role As the Head of Sales for Customer Account Management you'll oversee the commercial account management, cross-sell and upsell activity across the existing customer accounts within Moorepay. You'll lead the Account Management teams in a way that ensures a strong understanding of our customers current situation and growth plans, driving...

  • Head of Sales

    7 days ago

    Manchester, United Kingdom Moorepay Limited Full time

    About the role As the Head of Sales for Customer Account Management you'll oversee the commercial account management, cross-sell and upsell activity across the existing customer accounts within Moorepay. You'll lead the Account Management teams in a way that ensures a strong understanding of our customers current situation and growth plans, driving...

  • Head of Customer Success

    1 month ago

    Manchester, United Kingdom Matched Group Full time

    **Head of Customer Success** **Basic £60,000 - £70,000 + Bonus + benefits** Company: SaaS business experience huge growth Why: 40% growth YOY business - Are you and experienced Customer Success Manager / Lead? - Have you worked in a SaaS sales environment? We are currently working with a leading NW based SaaS company that have been experiencing...

  • Head of Customer Success

    5 days ago

    Manchester, United Kingdom Matched Group Full time

    **Head of Customer Success** **Basic £55,000 - £65,000 + Bonus + benefits** Company: SaaS business experience huge growth Why: 40% growth YOY business - Are you and experienced Customer Success Manager / Lead? - Have you worked in a SaaS sales environment? We are currently working with a leading NW based SaaS company that have been experiencing...

  • Customer Service Advisor

    2 months ago

    Manchester, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...

  • Head of Customer Success

    1 month ago

    Manchester, United Kingdom Recruitment Resolution Full time

    Are you passionate about Customer Satisfaction and looking to make a bigger impact? Join this growing recruitment technology brand, define the Customer Success strategy, build and nurture a team of professionals to deliver. This role could also suit an ambitious Account Manager, SaaS Sales Exec, or Recruiter who is looking to move away from sales and focus...

  • Head of Management Accounts

    2 months ago

    Manchester, United Kingdom Axon Moore Group Ltd Full time

    **Head of Management Accounts | Manchester (Hybrid) | £55,000 - £65,000 | PE backed** Axon Moore have exclusively partnered with an exciting PE backed business in Manchester city centre who have created a new role in their team for a qualified Head of Management Accounts. This role has been created due to phenomenal growth on the back of...

  • Head of Customer Success

    6 days ago

    Manchester, United Kingdom Capital Resourcing Group Full time

    Great opportunity working for an innovative and high energy SaaS company who are growing. We’re seeking a talented and experienced Head of Customer Success to lead their customer success team, ensuring that their service delivery aligns with their three core pillars: Onboard, Retain, and Grow. Key Responsibilities: - Lead the customer success team by...

  • Head of Customer

    4 days ago

    Manchester, United Kingdom eComplete Full time

    **Title**: Head of Customer **Location**: Manchester (Hybrid Working) **Salary**:Competitive **The Role** Our client, an innovative app-based retail subscription business is seeking a Head of Customer to join their Growth Team and contribute to their mission of eliminating single-use plastic. The Head of Customer will play a pivotal role in the...

  • Head of Customer Success

    2 weeks ago

    Manchester, United Kingdom Different Technologies Pty Ltd. Full time

    We are currently looking for a Head of Customer Success for one of our FinTech Clients in Manchester. Job Title: Head of Customer Success Location: Manchester, but hybrid working available Industry: Financial Technology (FinTech) Job Type: Full-Time What Is The Role: The Head of Customer Success will be pivotal in driving the growth and success of our...

  • Head of Customer Success

    2 weeks ago

    Manchester, United Kingdom Different Technologies Pty Ltd. Full time

    We are currently looking for a Head of Customer Success for one of our FinTech Clients in Manchester. Job Title: Head of Customer Success Location: Manchester, but hybrid working available Industry: Financial Technology (FinTech) Job Type: Full-Time What Is The Role: The Head of Customer Success will be pivotal in driving the growth and success of our...

  • Head of Customer Success

    2 days ago

    Manchester, United Kingdom Elvis Eckardt Recruitment & Sales Solutions Limited Full time

    We are currently looking for a Head of Customer Success for one of our FinTech Clients in Manchester. Job Title: Head of Customer Success Location: Manchester, but hybrid working available Industry: Financial Technology (FinTech) Job Type: Full-Time What Is The Role: The Head of Customer...

  • Head of Customer Success

    2 weeks ago

    Manchester, United Kingdom findajob.dwp Full time

    We are currently looking for a Head of Customer Success for one of our FinTech Clients in Manchester.Job Title: Head of Customer SuccessLocation: Manchester, but hybrid working availableIndustry: Financial Technology (FinTech)Job Type: Full-TimeWhat Is The Role:The Head of Customer Success will be pivotal in driving the growth and success of our...

  • Head of Account Management

    5 days ago

    Manchester, United Kingdom FAIRFIELD INN & SUITES OF SLC AIRPORT Full time €80,000

    Head of Account Management – North America Builtin have named us one of the best places to work in Chicago. Our staff are committed to continuously improving. They’re not afraid of hard work. And they have passion coursing through their veins. If this sounds like you, keep reading. Role: Head of Client Engagement (North American Market) Location: Old...

  • Head of Account Management

    5 days ago

    Manchester, United Kingdom FAIRFIELD INN & SUITES OF SLC AIRPORT Full time €80,000

    Head of Account Management – North America Builtin have named us one of the best places to work in Chicago. Our staff are committed to continuously improving. They’re not afraid of hard work. And they have passion coursing through their veins. If this sounds like you, keep reading. Role: Head of Client Engagement (North American Market) Location: Old...

  • Accounts Assistant

    3 days ago

    Manchester, United Kingdom Zenith Management Full time

    **Zenith is proud to be one of the UK’s leading property management companies. Our core values are professional, reliable, straightforward and accountable; we are looking for individuals who share these same qualities to be part of our success.** **ROLE SUMMARY**: - Hours: 8:30am to 5:00pm, Monday to Friday - Location: Zenith Head Office, 47 Bengal...

  • Head of School Finance

    4 days ago

    Manchester, United Kingdom University of Manchester Full time

    **About Our Client** The University of Manchester is a truly global institution, with a reputation for education and innovation that resonates across the world. It is a place where research has international impact, where students experience outstanding teaching and learning,transforming into employable graduates, and where all activity is enriched by a...

  • Head of Account Management and Sales

    7 days ago

    Manchester, United Kingdom Moorepay Limited Full time

    About the role As the Head of Sales for Customer Account Management you'll oversee the commercial account management, cross-sell and upsell activity across the existing customer accounts within Moorepay. You'll lead the Account Management teams in a way that ensures a strong understanding of our customers current situation and growth plans, driving...

  • Head of Account Management and Sales

    7 days ago

    Manchester, United Kingdom Moorepay Limited Full time

    About the role As the Head of Sales for Customer Account Management you'll oversee the commercial account management, cross-sell and upsell activity across the existing customer accounts within Moorepay. You'll lead the Account Management teams in a way that ensures a strong understanding of our customers current situation and growth plans, driving...