Business Systems Coordinator

3 weeks ago


Leeds, United Kingdom APPRENTIFY GROUP Full time

Opportunity information

Salary £22000 per year
Duration 18 months
Advert closing date 07/06/2024

Description

To be responsible for the daily coordination and configuration of all F&B business systems to ensure reliability, availability and the performance meets the business needs and requirements to deliver F&B revenue and growth.

Ensure that all F&B cash policies and procedures are efficient, effective, adhered to and also meet the business needs in line with group business systems.

**Key accountabilities**:

- Coordination of the ASM Global core EPOS system to ensure business continuity is maintained in line with business requirements.
- This is an operational role and are expected to provide support on event days covering all aspects of business systems including POS, cash management, stock management and personnel system support.
- Support in all future technology/ SAS / CAPEX procurement processes.
- Collaboration with F&B technology partners to implement and delivery of a year-on-year roadmap consisting of development, NPD, alpha and beta testing and key notes.
- Delivery and coordination of internal technology stack roadmap with OKRs methodology with both long-term and short-term objectives.
- Configuration and administration of EPOS databases for all ASM Global & CGC venues.
- Configuration and administration of any relevant F&B business systems from Human Force, Kappture, PSP and internal dashboards.
- Continuation and development of all cashless venues with the objective to become industry leaders within this tech stack. Provide guidance on best practices to General Managers and Divisional Directors.
- Post event commercial analysis and reporting to provide insight on agreed KPI metrics.
- Coordination of a blueprint program for training purposes in collaboration with our business systems partners.
- Work with project teams to ensure system requirements meet business needs and support project implementation and rollout.
- Support initiatives/technology projects relating to ASM Global.
- Commercial awareness implementation, discover how to articulate data from our EPOS solution in all commercial decision-making processes to drive revenue growth across all venues.
- Coordination and implementation of stock management across all venues.
- On site operational duties will be required to support our EPOS and merchant service delivery.

**Skills and Experience**:

- Good system skills in EPOS technology, merchant management, E-Commerce and SAS implementation and procurement technologies.
- Experience in stock and commercial management systems
- Self-starter with excellent coordination skills
- Excellent communication and stakeholder engagement skills

**General Profile**:

- Experienced and competent in own area
- Shares own expertise with others; may co-ordinate activities of others/the team
- Ability to complete own role independently or with mínimal supervision/guidance

**Technical Expertise**:

- Building and maintaining
- Demonstrates good working knowledge of own discipline.
- Deepens knowledge/skills in one area or broadens ability over a variety of skills
- Applies knowledge/skills to a variety of standard day to day activities;
- Identifies unusual technical problems and provides solutions

**Client and Business Orientation**:

- Client Response
- Interprets client needs, assessing the full requirements;
- Identifies solutions to non-standard tasks/queries
- Business Understanding
- Is aware of internal/external business issues and best practice in own discipline;
- Applies to own role
- Costs & Profitability

**Creating and Delivering Solutions**:

- Problem Solving
- Identifies key issues and patterns from partial/conflicting data;
- Takes a broad perspective to problems and spots new, less obvious solutions
- Planning and organising
- Prioritises and organises own work to deliver to agreed deadlines

**Working Relationships**:

- Communicating, negotiating and influencing
- Probes and listens carefully, presents information clearly and in appropriate style, makes technical information clear, persuades others in straightforward situations
- Teamwork, coaching and guiding
- Promotes teamwork and works to establish consensus among team members
- Networking and collaborating
- Builds productive relationships internally and externally

Entry requirements
- GCSE Maths and English (or equivalents) at grades 4 or above
- Strong numerical, analytical and problem solving skills.
- Good A levels (or equivalent) in Mathematics, Sciences or Economics.
- Highly organised with the ability to work independently at a fast pace whilst demonstrating excellent attention to detail.
- Excellent written and verbal communication skills with the ability to communicate at all levels of the business.
- Experience and confidence using Microsoft packages such as Microsoft Exce

Training to be provided

You will undertake the ground breaking Apprentify Data Analyst Level 4 apprenticeship.

We have designed our pro


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