Technical Support Engineer
2 days ago
**Technical Support Engineer, £35,000, Poole**
Role purpose
As a**Technical Support Engineer**you will join a small yet **impactful team** within one of the UK's leading suppliers in this specialised engineering industry. You will be responsible for providing customers with a continuous **first-class** service and **professional technical support** that meets the needs of their requirements.
As **Technical Support Engineer** you will be responsible for:
- Providing timely **technical support**.
- Preparation, review and issue control of drawings, calculations, specifications, data sheets and investigation reports.
- Supporting the review and interpretation of **customer technical specifications**.
- Supporting **quality related investigations** and develop supporting technical information.
- Deliver on company technical, quality, and other relevant **performance related KPIs**.
Your **skills** and **experience** will include:
- Experience in the **automotive**, **marine**, **defence**, or **aerospace** sectors is ideal.
- **Electro-mechanical**/**mechanical engineering** knowledge.
- Experience using **CAD**, **MS Office** and other business support software.
- Experience of working within an **ERP system**.
- Record of **providing engineering technical**/**quality support**.
- Good **project**, **time management** and **report writing skills**.
- Able to conduct robust and logical **product**/**quality investigations**.
- Possess a current and valid **passport** and **full driving license**.
**Background & Benefits**
Rubicon's Poole based, well-established and **reputable**client operates internationally across a variety of business sectors. The Engineering division is a distributor for engineering components designed, manufactured and supplied by premiumglobal brands. During their **35 years**, the company has also provided Access Control Solutions providing peace of mind to millions through the design, production and introduction of a wide range of security related products.
As the **Technical Support Engineer**, you will benefit from **31 days holiday** (including BHs) rising by 1 day at each of the first 5 work annual anniversary dates, company pension scheme, discretionary **performance related bonus scheme**, free parking, social events, and a **life assurance** package.
**Interested?**
INDSPE
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