Transport & Service Provider Agent

7 months ago


Feltham, United Kingdom Expeditors Full time

**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems

**Job Description** SUMMARY DESCRIPTION**:
Responsible for the timely and accurate handling of all LHR District related pick-up and delivery transport requirements and the associated requirements for preferred service providers in the programme. The management of inland haulage for ocean containers and the respective service providers will also become a responsibility of this role. The role requires working very closely with Expeditors Service Providers and all internal Expeditors products (Ocean, Air and Road).

**KEY RESPONSIBILITIES**:

- Execute, sustain, and enhance the local pickup and delivery program at LHR.
- Analyse and plan optimal routes for all vehicle movements to effectively minimize operational costs.
- Lead, influence, and foster collaboration with the current third-party transport department.
- Organize and lead daily service reviews with primary service providers.
- Deliver high-quality operational data and KPIs for internal and external review purposes.
- Propose policy or service provider changes with rational reasoning and justification.
- Collaborate with department managers to evaluate transportation needs and ensure compliance with regulations.
- Develop new strategies to uphold or enhance service quality and boost profitability.

**KNOWLEDGE, SKILLS AND BEHAVIOURS**:
**Knowledge**:

- Knowledge of local geography, traffic conditions, routing options, and transit times;
- Company policy and procedures of Expeditors (general, Security, Health & Safety and Compliance);
- Awareness of any local transportation mandates such as driver hours and road traffic regulations.

**Skills**:

- Strong organisational, time management and the ability to work to tight deadlines.
- Excellent communication abilities, both written and verbal, coupled with a demonstrated capacity for active listening.
- Intermediate level Office skills (Outlook, Excel, Power Bi etc.); advanced preferred.
- Strong numerical aptitude, analytical capabilities, and meticulous attention to detail.
- Ability to develop, evaluate, and recommend different options.

**Behaviours**:
Team player with a positive attitude and willingness to help others;
- Can listen, understand and communicate effectively to achieve positive results;
- Supports the development of others around the transport strategy.
- Committed, productive and flexible, adapts easily when changes occur and open to feedback;
**Qualifications**
- Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred by not required.

**Additional Information**
Monday to Friday 9am to 5:30pm including a 1 hour lunch break.

Expeditors offers excellent benefits
- Private Medical Insurance
- Pension Scheme
- Life Assurance
- Bike to work scheme
- Employee Stock Purchase Plan
- Training and Personnel Development Programme



  • Feltham, United Kingdom Expeditors Full time

    Company Description As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the...

  • Site Agent

    1 month ago


    Feltham, United Kingdom Calco Services Careers Full time

    Site AgentPermanentHounslow, TW14To £65k + Package + BonusAre you a Site Agent with a strong infrastructure background looking for a new challenge?Do you have experience in surfacing, tarmac, highways, or roads?Do you want to work for one the leading engineering and forward-thinking engineering contractors in the UK?Our client is seeking a dynamic and...


  • Feltham, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently working with a leading privately owned UK transport company who are actively seeking a proven Transport Sales Coordinator to join their Feltham location. The client pride themselves in being able to provide quality general haulage services to their customers by ensuring only the best hauliers are distributing their cargo. The...

  • Transport Planner

    2 weeks ago


    Feltham, United Kingdom Bennett & Game Recruitment Full time

    Bennett and Game are currently working with a Temperature-Controlled Logistics company who are actively seeking a highly experienced Transport Planner to join their Heathrow and Surrounding area team. Our client work within the Healthcare industries, dealing with transport solutions for, time critical and temperature controlled shipments. Covering all over...


  • Feltham, United Kingdom Page Personnel Logistics Full time

    The Customer Service Agent Export / Import will be responsible for providing a positive experience when dealing with the company. You will be responsible for providing proactive service and constant communication to all clients. **Client Details** A leading Freight company that focuses on staff development. Offering a diverse Supply Chain offering ranging...

  • Tenancy Administrator

    2 weeks ago


    Feltham, United Kingdom Dexters Estate Agent Group Full time

    Are you enthusiastic, motivated and eager to start a successful career in Property/Estate Agency? Join our fantastic teams and take your career to the next level! We are the fastest growing and award winning Estate Agent in London delivering epic results for our clients and customers and due to continued expansion we're looking for ambitious, exceptional...


  • Feltham, United Kingdom Optime Group Full time

    Optime Group are excited to be recruiting PRM Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: - Working...


  • Feltham, United Kingdom Optime Group Full time

    Optime Group are excited to be recruiting PRM Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: - Working...


  • Feltham, United Kingdom Optime Group Full time

    Optime Group are excited to be recruiting PRM Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal role for you: - Working...

  • Cargo Agent

    1 week ago


    Feltham, United Kingdom Right Now Recruitment Full time

    **Job description** Right Now Group are recruiting for a large cargo ground handler at Heathrow! We are looking for **cargo agents** to join our client due to massive growth and exciting new contracts secured. The role is working within a dynamic and fast paced office environment alongside the clients airline partners, ensuring their cargo is delivered...

  • Cargo Agent

    2 weeks ago


    Feltham, United Kingdom Right Now Recruitment Full time

    **Job description** Right Now Group are recruiting for a large cargo ground handler at Heathrow! We are looking for **cargo agents**to join our client due to massive growth and exciting new contracts secured. The role is working within a dynamic and fast paced office environment alongside the clients airline partners, ensuring their cargo is delivered...

  • Cargo Agent

    2 weeks ago


    Feltham, United Kingdom Right Now Recruitment Full time

    **Job description** Right Now Group are recruiting for a large cargo ground handler at Heathrow! We are looking for **cargo agents** to join our client due to massive growth and exciting new contracts secured. The role is working within a dynamic and fast paced office environment alongside the clients airline partners, ensuring their cargo is delivered...


  • Feltham, United Kingdom Expeditors Full time

    Company Description As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the...

  • Cargo Agent

    2 weeks ago


    Feltham, United Kingdom Right Now Recruitment Full time

    **Job description** Right Now Group are recruiting for a large cargo ground handler at Heathrow! We are looking for cargo agents to join our client due to massive growth and exciting new contracts secured. The role is working within a dynamic and fast paced office environment alongside the clients airline partners, ensuring their cargo is delivered safely...


  • Feltham, United Kingdom Freightserve recruitment Full time

    Freightserve are looking for either an experienced Export or Import person for a niche sector Freight Forwarder based in the Heathrow area. Our client is a successful and well-established freight forwarder, currently going through significant growth. This company specialises in time sensitive cargo, predominantly in the aviation and pharmaceutical...


  • Feltham, United Kingdom Dexters Estate Agent Group Full time

    A fantastic opportunity, to join our Maintenance Team for London's Leading Estate Agent, supporting and helping tenants with any maintenance issues. In this role, you will work alongside the Property Management teams and contractors, ensuring that everything is dealt with quickly and efficiently. As we expand rapidly, this offers room to grow and progress...


  • Feltham, United Kingdom Streamline Search Full time

    Road Transport CoordinatorFelthamCompany profileWith over 50 years of trading, our clients find lorries for loads and loads for lorries, from anywhere to anywhere! They have a huge directory of suppliers which means they have access to an array of vehicles across the country to accommodate commercial trends. They take immense pride in their customer service...

  • Transport Planner

    2 weeks ago


    Feltham, United Kingdom Synergy CRS Full time

    Our client is currently recruiting an experienced Transport Planner to join their busy operation. Reporting into the contract lead, you will review all workloads and allocate to own workforce and sub contractors. This role is a very exciting opportunity to have a real say in the development of contracts and also grow within the company. Key...


  • Feltham, United Kingdom Streamline Search Full time

    Road Transport CoordinatorFelthamCompany profileWith over 50 years of trading, our clients find lorries for loads and loads for lorries, from anywhere to anywhere! They have a huge directory of suppliers which means they have access to an array of vehicles across the country to accommodate commercial trends. They take immense pride in their customer service...


  • Feltham, United Kingdom Optime Group Full time

    Aviation Recruitment experts Optime are searching for experienced Passenger Service Agents - Buggy Drivers to join a well-respected and successful client at Heathrow Airport. Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer...