Customer Service Agent Export

1 day ago


Feltham, United Kingdom Page Personnel Logistics Full time

The Customer Service Agent Export / Import will be responsible for providing a positive experience when dealing with the company. You will be responsible for providing proactive service and constant communication to all clients.

**Client Details**

A leading Freight company that focuses on staff development. Offering a diverse Supply Chain offering ranging from Air, Road and Sea Freight, Customs brokerage, Contract logistics, projects and much more.

**Description**

The Customer Service Agent Export / Import is primarily accountable for providing customers with a consistent and positive experience.

Your responsibilities will include:

- Delivery of superior customer service,
- Proactive service recovery and constant communication excellence all contributing to the overall customer satisfaction
- You will be at the front line of putting the customer firmly at the heart of the organisation.
- Acts as customer facing front end to all operational processes (front office tasks & actions)
- Acts as key contact for allocated customers
- Accepts and processes customer orders
- Stays informed on shipment and exception status
- Keeps customers up to date on shipment progress
- Passes on leads to Sales

**Profile**

The Customer Service Agent Export / Import will have:

- Freight Forwarding working experience
- Air, Road or Sea Freight knowledge
- Strong Customer Service skills
- Have dealt with Blue Chip Customers
- Live in a commutable area to Feltham

**Job Offer**

Competitive salary

Rewards Systems (Retail, gym, holidays)

Pension

21 days holiday + 8 days bank holidays

Option to look at flexible work times

Option to look at hybrid working (1 day per week from home)


  • Export Agent

    6 days ago


    Feltham, United Kingdom Right Now Recruitment Full time

    Right Now Group is currently looking for an experienced Air Freight Export Clerk for a well established freight forwarding company based in Feltham. **Position Summary** An excellent opportunity for an experienced Air Freight Export Clerk to join our client's Export Team based close to Heathrow Airport. The successful applicant will contribute to the...


  • Feltham, United Kingdom Right Now Recruitment Full time

    Are you interested in starting a rewarding career within the Freight and Logistics sector ? We are working with an ambitious Freight Forwarder in the Heathrow area that are looking to take on a trainee export clerk due to growth. Our client are a dynamic Freight Forwarder that are looking to find the next export superstar! you will have full training...


  • Feltham, Greater London, United Kingdom ALS Recruiting Ltd Full time

    Job Overview:The Import Export Customs Expert role at ALS Recruiting Ltd involves expertly managing airfreight imports while also handling road freight imports/exports and courier shipments.Key Tasks:Clearance and Documentation: Effectively clear airfreight shipments using CDS (Sequoia) and process road freight exports/imports, ensuring compliance with...


  • Feltham, Greater London, United Kingdom CEVA Logistics Full time

    Job DescriptionCEVA Logistics is seeking a dynamic and customer-focused Multimodal Export/Import Customer Service coordinator to join their team.This role is ideal for someone with experience in the logistics and export/import industry, and a passion for providing excellent customer service. You will be responsible for managing the export process from start...


  • Feltham, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Air Export Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. * Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world. * Prepares documents necessary to complete export, import and customs clearance process *...


  • Feltham, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Air Export Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. * Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world. * Prepares documents necessary to complete export, import and customs clearance...


  • Feltham, United Kingdom CV-Library Full time

    Freightserve recruitment are looking for a Air Export Coordinator for a well-established Freight Forwarder based in the Feltham, Middlesex area. * Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world. * Prepares documents necessary to complete export, import and customs clearance...

  • Air Export Clerk

    1 day ago


    Feltham, United Kingdom Reed Procurement & Supply Chain Full time

    **Air Export - Customer Service** Mon-Fri 08.30 to 5.30 Handling and streamlining our freight forwarding clients Air Export Customer Service. Keeping all parties up to date on transits and smoothing out any obstacles along the way. Lovely team. Genuine career path available ! Good Communication Skills are required. Ideally you'll have 1-2 years current...

  • Air Export Agent

    6 months ago


    Feltham, United Kingdom Expeditors Full time

    Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...

  • Air Export Clerk

    5 days ago


    Feltham, United Kingdom Aviation Industry Recruitment Consultants Full time

    Monday to Friday 09:30-17:30 - Responsible for the smooth movement of freight and keeping customers informed at every stage of the shipment. - Quoting shipments - Handling shipments from start to finish - Raising export queries - Liaising with customers and overseas agents - Writing up files for billing


  • Feltham, United Kingdom Page Personnel Logistics Full time

    The Air Export Coordinator - Nights is based in Feltham and is responsible for cutting and closing MAWB's and producing CSD's. Offering excellent customer service and ensuring that shipments are processed correctly. **Client Details** This Freight and Logistics company is a leading company across the world and has offices in Feltham and across the globe....


  • Feltham, Greater London, United Kingdom ALS Recruiting Ltd Full time

    ALS Recruiting Ltd is looking for a highly skilled Air Freight Export/Import Operator to join our team in Feltham. As an experienced professional, you will be responsible for managing air freight export/import operations and providing exceptional customer service.This is a great opportunity to work in a fast-paced environment with a competitive salary of...


  • Feltham, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for an experienced Seafreight Export person for a well established Freight Forwarder based in the Heathrow area. Duties: - Handling shipments from start to finish - Quoting Shipments - Post flighting - Raising Export entries - Liaising with customers and overseas agents Working hours Monday - Friday 0900 - 1730. As an...


  • Feltham, Greater London, United Kingdom ALS Recruiting Ltd Full time

    ALS Recruiting Ltd is seeking a highly organized and customer-focused individual to fill the role of Air Export/Import Specialist. As part of our expanding Freight Forwarding team, you will play a key role in providing exceptional customer service and ensuring the smooth operation of air freight services.About the Role:Provide efficient air freight...


  • Feltham, Greater London, United Kingdom ALS Recruiting Ltd Full time

    Job Title: Air Freight Export/Import SpecialistCompany Overview:We are a leading Freight Forwarder seeking a skilled professional to join our team as an Air Freight Export/Import Specialist. Our company is committed to providing exceptional customer service and ensuring the smooth operation of air freight exports and imports.Key Responsibilities:* Arrange...


  • Feltham, United Kingdom Freight Personnel Full time

    With 25,000 employees at 620 locations in 98 countries, our client is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight and contract logistics businesses, with a clear focus on providing IT-basedsupply chain managements services. We are now recruiting for an **Air Freight Customer Service Clerk** to...


  • Feltham, United Kingdom Marken Full time

    **Title**: Imports/ Exports Associate **Job Purpose**: This role support Marken UK import shipments. The imports associate is responsible for overseeing the successful, timely and compliant importation and Customs clearance of the shipments Marken transport to the UK. In addition this role will be cross trained to support Exports for Marken leaving the...


  • Feltham, United Kingdom Freightserve recruitment Full time

    Freightserve are looking for either an experienced Export or Import person for a niche sector Freight Forwarder based in the Heathrow area. Our client is a successful and well-established freight forwarder, currently going through significant growth. This company specialises in time sensitive cargo, predominantly in the aviation and pharmaceutical...


  • Feltham, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Air Export Clerk for a well-established small Freight Forwarder based in the Colnbrook area.Job role:- * Be able to complete a job start to finish * Contact shippers. * Arrange collections. * Cut MAWB & HAWBs, displaying knowledge of country requirements, IATA rates & airline requirements i.e operator...


  • Feltham, United Kingdom Freightserve recruitment Full time

    Freightserve recruitment are looking for a Air Export Clerk for a well-established small Freight Forwarder based in the Colnbrook area. Job role:- * Be able to complete a job start to finish * Contact shippers. * Arrange collections. * Cut MAWB & HAWBs, displaying knowledge of country requirements, IATA rates & airline requirements i.e operator...