Senior Representative, Cash Management
3 days ago
**About the role**:
Cash Management - S6Serves as a team supervisor/work leader for the day-to-day operations for a medium-sized team of Cash Management support staff.
**Responsibilities**:
- Guides the team and ensures processing deadlines are met.
- Performs day-to-day work when necessary.
- Allocates customers work to medium-sized team of staff and monitors workflow to maximize productivity and quality to meet deadlines and daily goals.
- Reviews and approves work conducted by lower level staff for sensitive clients.
- Works on special projects for the business.
- Performs day-to-day work when needed.
- Leverages a strong understanding of the Cash Management processes and equipment. Monitors equipment to ensure maintenance and upkeep is current to provide maximum usage.
- Communicates with corporate clients to discuss low to moderate risk pay or no pay decisions and performs adjustments.
- Performs leadership duties for a small to medium-sized team, such as workflow execution, assisting junior staff, quality control activities and other senior operator duties as assigned.
- Completes all reports as required accurately and on time.
- Serves as a work lead for a medium-sized team of Cash Management support staff.
- May be responsible for specific supervisory review and approval actions.
- Responsible for the quality and completion of own work.
- Helps develop and contributes to the achievement of team objectives.
**Qualifications**:
- High school/secondary school or the equivalent combination of education and experience is required.
- Bachelors degree preferred.
- 7-10 years of total work experience preferred.
- Experience in banking operations is preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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