Clerical Officer

3 months ago


Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

**Post Title**: Clerical Officer

**Grade**: Band 2

**Salary**: £18,546

**Department**: Imaging Specialty (Radiology & Medical Physics)

**Location**: BRI/SLH

**Hours**: 37.5 hours per week

**Most attractive aspect of the Post**:
We are seeking to recruit a well-motivated, reliable individual with good communication/interpersonal skills to join our admin & clerical team for 37.5 hpw. Duties will include data entry, reception and general admin duties. Applicants must have a flexible approach and be able to use their own initiative

Applicants must be educated to GCSE standard with a pass in English. Accurate data entry skills are a must as well as good all round computer skills. Previous experience of working in a reception/administrative role is also essential. Accuracy and attention to detail is key for this role.

We can offer staff gymnasiums on both hospital sites, excellent pension scheme including life assurance cover and advice on childcare.

**Closing Date**: (This date may change dependent on the response)

**Directorate**: Diagnostics

JOB PURPOSE

The post-holder will provide effective reception, administrative and clerical support duties across the directorate, on a regular rotational basis, between BRI main x-ray department (and including Maternity and Medical Physics) and St. Luke’s main x-ray department.

JOB DIMENSIONS

The Imaging Directorate comprises Radiology departments in both BRI and SLH sites. There are approximately 40 admin staff providing admin, clerical and secretarial support, along with radiologists, radiographers, nurses, ultrasonographers and supporting staff.

Our district has 17,000 businesses including more FTSE 100 companies than any other north of England city. From the best curry in the country, to the world's turbo chargers, to breakthrough technologies that help to manage chronic pain, we have something for everyone.

We have a strong service sector and community ethos that works together to make Bradford a great place to live and work. As the youngest city in the UK, we are investing heavily in skills for the future by providing the right training at every level for the significant sectors of our economy, and Bradford University and Bradford College are positioning themselves as exemplars in their field. And on top of this, we have competitive house prices and good schools in attractive areas meaning a move to Bradford brings a very high standard of living at an affordable price.

Bradford Teaching Hospitals NHS Foundation Trust employ just over 5,200 staff, serving a population of around 500,000. We also have the third-largest membership base in the country. We currently operate over two main sites; the Bradford Royal Infirmary provides the majority of inpatient services, and St Luke’s Hospital provides outpatient and rehabilitation services.

As a teaching hospital, the Foundation Trust is at the forefront of research and development in healthcare. This promotes a culture of learning and professional development that ensures that all doctors, nurses and other healthcare professionals practice the highest clinical standards.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY
- Receive patients, visitors and other NHS staff into the department, directing to the appropriate waiting areas and assisting with any enquiries or concerns as appropriate.
- Answer telephone calls and deal with or appropriately field any queries or enquiries.
- Schedule patient appointments and handling cancellations.
- Registering patient referral data onto an electronic patient management system, being both timely and accurate
- Organise relevant patient transport for patients attending appointments
- Some first line vetting of referral card patient data set and following up on any missing
- Data from the referral card patient data set.
- Attend and participate in Admin team meetings
- Provide admin cover for other sections as required
- Participate in the Individual Performance Review (IPR) process
- Make patient appointments liaising with patients, clinician’s healthcare professionals and GP surgeries.
- Sorting and distribution of post and faxes
- Such other duties at a comparable level of responsibility, as may normally be agreed with the job holder


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