Digital Communications Officer

1 month ago

Nottingham, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

We want an enthusiastic and proactive person to support and facilitate effective internal and external communications activity, particularly with regard to graphics and design.

The role requires an experienced and/or graduate level communications or design professional, with an understanding of communications, media and public relations issues.

Working as part of a team, the postholder will support/promote innovation and work collaboratively wherever possible. The postholder will be a key member of the team, undertaking initiatives that help take individuals, teams, and the Trust forward in the most effective way possible, be it digital or physical means.

Promoting a digital-first philosophy, way of working and communicating, the postholder will enable individuals, teams, services, and organisation to adopt/embrace new ways of working, bringing use of everyday technology into the NHS.

Impact of the role is organisation-wide, operating at both corporate level and supporting local teams and managers to deliver against business objectives.

The role requires an understanding of the NHS, current issues and the aims and objectives of the organisation, and enough commercial awareness to work effectively with suppliers and contractors from the private sector to obtain best value for money.

Working as part of a specialist communications and engagement team, the post holder will provide technical advice and practical support across the Trust.

The post holder will lead on delegated projects, supporting the Trust to effectively communicate, engage and provide services through use of digital and other media.

This will include working collaboratively with colleagues across the Trust and in partner agencies, to effectively engage with people in order to promote key messages. This will include all areas of the Trust as well as supporting Trust
- wide to promote services for the health and wellbeing of our staff, patients and carers.

The postholder will represent the Trust at events and train colleagues where necessary to use digital media in delivering Trust-wide communications and raising the profile of Trust values, initiatives and outcomes.

Working across the health and care system is also important, developing professional and community relations and raising the profile of the organisation and the system.

**Nottinghamshire Healthcare NHS Foundation Trust**: Honesty, Compassion, Trust, Respect, Teamwork.

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire and Leicester, as well as some national services. We provide mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.

We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 10,000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

Working within a team to facilitate effective external and internal communications, and to develop a programme of special projects which supports the Trust’s broader communications strategy for all stakeholders.

Internal Relationship Management

To facilitate and lead on new ways of working in support of our Trust strategy, engaging with staff differently to achieve a more robust workforce that is aligned to our core values of honesty, trust, compassion, respect and teamwork.

To enable forward-thinking digital, and physical communications, engaging staff for health and wellbeing.

External Relationship Management

Maintain and develop relationships with external stakeholders, to enhance the profile of the Trust and support the patient and public involvement agenda.

Engagement, Communications and Campaign Management
- Researching and writing content suitable for different audiences and communications methods and channels - digital and non-digital - including e-bulletins, websites, campaign collateral and reports.
- Dealing effectively and efficiently with enquiries from colleagues, teams, services, partner organisations and the public.
- Working proactively to identify digital, quality/service improvement, innovation, design and engagement opportunities.
- Working with colleagues to proactively contribute to the planning and delivery of communications and engagement activities, events, plans and strategies, ensuring an integrated approach.
- Advising and supporting Trust staff with their digital, service/quality improvement, innovation, desig

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