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Customer Service Representative

3 months ago


Aldershot, United Kingdom Hampshire Tile Warehouse LTD Full time

This role is an office-based customer service opening to aid, support, and be part of our cyber team here at Hampshire Tile Warehouse. Your main tasks will be aiding customers on our 3 eCommerce sites, which specialise in tiles, tiling ancillaries and supplies, and home renovation products. Full training on products is given on-site. Secondary tasks include basic office admin.

This is a 20 hour a week part time role, with some flexibility around days and hours.

**Responsibilities**:

- Answer customer questions and complaints.
- Tell customers about company policies or procedures.
- Provide information about company products and services.,Resolve problems for customers.,Explain billing procedures.
- Office admin work

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £10.58 per hour

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Aldershot: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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