Gucci Client Advisor

1 month ago

London, United Kingdom Groupe Kering Full time

Summary

Role Mission

If you are a Dream-maker, this is the place for you Together, we’ll create the real fabric of Gucci.

A community of people united by the same passion: breaking new ground in the fashion world and beyond.

As a Client Advisor, you are the Gucci brand ambassador, responsible for achieving sales objectives by deepening customer connections to Gucci through providing every customer with best-in-class service, elevated and unique experience, and strong client relationship.

Your role is in offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients. You will focus on Client relationship development, developing a lasting relationship with your clients.

Reporting to your Team Manager, the Client Advisor is responsible to provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand.

**Job Description**:
Key Accountabilities
- Serve customers accordingly with Gucci selling ceremony.
- Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage.
- Guarantee cross and up-selling for all product categories
- Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing a passion for fashion and luxury products
- Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease
- Ensure qualitative monitoring and updating of customer information, according to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
- Ensure the achievement of individual and Store goals, enhancing and developing the business
- Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
- Contribute to managing the visual display of the products in accordance with Gucci visual standards
- Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures
- Ensure the products' replenishment and physical inventory of merchandise
- Follow Company grooming, according with Gucci standards and policies

Key Requirements
- Proven experience in a similar role within fashion retail companies
- Proven ability to drive and exceed individual and store result
- Deep passion for fashion and luxury
- Excellent commercial awareness
- High flexibility and ability to adapt to different customers needs
- Team-player mentality
- Strong communication skills
- Ability to work in a fast moving and dynamic environment
- Luxury product knowledge

We are passionate makers, thought leaders, dreamers. If you feel like us, grab this chance and be part of our community

Gucci is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, disability, nationality, culture, religious beliefs and sexual orientation - enriches the workplace.

It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

Job Type

Regular

Start Date

2024-04-23

Schedule

Full time

Organization

Gucci Ltd.

  • Gucci Client Advisor

    6 days ago

    London, Greater London, United Kingdom GUCCI Full time

    Key accountabilitiesKey accountabilitiesDriving salesAchieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities.Collects meaningful customer information throughout the client journey to feed into the CRM system.Effectively uses cross- and upselling...

  • Gucci Client Advisor

    6 days ago

    LONDON, United Kingdom GUCCI Full time

    Key accountabilities Key accountabilities Driving sales Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities.Collects meaningful customer information throughout the client journey to feed into the CRM system.Effectively uses cross- and...

  • Gucci Client Advisor

    1 month ago

    London, United Kingdom GUCCI Full time

    Key accountabilities Key accountabilities Driving sales Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities. Collects meaningful customer information throughout the client journey to feed into the CRM system. Effectively uses cross- and...

  • GUCCI Runner

    1 month ago

    London, Greater London, United Kingdom Gucci Full time

    If you are a Dream-maker, this is the place for you Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Role Mission To support with providing top quality service by assisting the sales floor in exceeding expectations. As Runner you will be based back of house...

  • GUCCI Client Advisor

    3 days ago

    Hounslow, Greater London, United Kingdom Kering SA Full time

    GUCCI Client Advisor (Heathrow) page is loaded GUCCI Client Advisor (Heathrow) Apply locations London - Heathrow Terminal 5 time type Full time posted on Posted 30+ Days Ago job requisition id R080580 Summary Stop just dreaming. Start dream-making with us! Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your...

  • Gucci Client Advisor

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci Senior Client Advisor

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary If you are a Dream-maker, this is the place for you! Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Your role is in offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference...

  • GUCCI In-Store Visual Merchandiser NEW BOND STREET

    5 days ago

    London, Greater London, United Kingdom Gucci Full time

    Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages...

  • GUCCI In-Store Visual Merchandiser NEW BOND STREET

    5 days ago

    London, United Kingdom Gucci Full time

    Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering,...

  • Gucci: Senior Client Advisor, Womanswear

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci Client Advisor

    4 weeks ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci Client Advisor

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci : Client Advisor, Harrods Kids

    4 weeks ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci Client Advisor

    4 weeks ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci: Senior Client Advisor, Harrods Shoes

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci: Senior Client Advisor, Harrods Mrtw

    4 weeks ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • Gucci Senior Client Advisor

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary Role Mission To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand. **Job Description**: Key Accountabilities - Serve customers accordingly, with Gucci selling ceremony - Provide exceptional...

  • Gucci: Client Advisor, Harrods Kids, Part Time

    1 month ago

    London, United Kingdom Groupe Kering Full time

    Summary About Gucci Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury...

  • GUCCI In-Store Visual Merchandiser NEW BOND STREET

    5 days ago

    London, United Kingdom Gucci Ltd. Full time

    Description Role Mission As a Visual Merchandiser within our flagship New Bond Street store your role will be to implement and maintain all visual directives and standards for interior merchandising, windows and in store special events to ensure the consistency of all product categories in the store. You will support the business strategy and...

  • Gucci in-Store Visual Merchandiser New Bond Street

    4 days ago

    LONDON, United Kingdom GUCCI Full time

    Role Mission As a Visual Merchandiser within our flagship New Bond Street store your role will be to implement and maintain all visual directives and standards for interior merchandising, windows and in store special events to ensure the consistency of all product categories in the store. You will support the business strategy and contribute to the Client...