Hict Navigator/resettlement Worker

7 months ago

London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for suitably qualified and experienced range of staff to join a new service within the UCLH Integrated Care Operations Division.

We are seeking highly committed and motivated individual who will ensure that we provide an effective team within the inclusion health service called the Homeless Intermediate Care Team (HICT).

HICT forms part of the NCL Out of Hospital Care Model (OOHCM) which supports people experiencing homelessness with health and social care support and temporary accommodation after being discharged from hospital.

HICT will work to Discharge to Assess principals working across UCLH, Royal Free and Whittington Hospital with assessments for care and support (and housing) taking place outside of hospital. The HICT will provide ongoing transitional case management for a time limited period.

The posts working with the Head of Integrated Care Operations will leverage the benefits of operating as an ICS to transform the Inclusion Health service offer across the patch for those patients who are homeless or those at risk of homeless upon discharge from hospital. Inclusion Health aims to address the harms of extreme inequity through clinically focused service models, like the HICT. The team aims to prevent and redress unequal health outcomes in this population group for those referred to the service.

The homeless population group typically experience multiple risk factors including poverty and trauma, frequently suffering from mental and physical ill health multi-morbidity complicated in barriers to accessing health and social care. The team will be focussed upon developing effective collaborations with general and specialist clinical teams, acute ward, hostel managers and staff and other outreach homeless services across the ICS, internally and externally to UCLH.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

TheNavigator / resettlement workerwill play a central role is supporting the clinical and operational delivery of this new service. The role requires the use of specialist knowledge and good relationship skills to empower service users who may have varying degrees of mental health, addiction and trauma related issues to engage with health and social care services. This will include having an advocacy role on behalf of the service user to access mainstream services, accompanying the individual to appointments and assisting them with housing, financial and health and wellbeing needs. The post holder will work with the Clinical Operations lead and other senior managers to ensure the HICT contributes to system improvements in discharges delays from step down accommodation and hospitals for the homeless population.

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