Workshop Controller

2 months ago

Melksham, United Kingdom Dick Lovett Full time

Vacancies
- Workshop Controller (1)

**Workshop Controller**:

- Contact- Sarah Scarth- Hours- Full time- Department- Service- Salary- Competitive- Benefits- A generous holiday allowance (25 days holiday plus 8 days Bank Holiday)
- Bonus
- Contributory pension scheme
- Life assurance
- Private healthcare (after qualifying period)
- You will also receive excellent training and development from BMW and our Group staff
- Closing date- 31st March 2023**Vacancy description**:
BMW Melksham is looking to appoint an organised, enthusiastic, Workshop Controller to lead our team of Technicians in our brand new facility.

Reporting to the Aftersales Manager, the main job function consists of:

- Demonstrating excellent leadership and communication skills
- Mentoring and developing our team of Technicians to ensure they are meeting all aspects of the BMW certification programme and their own personal development.
- Responsibility for the quality of Technician output, ensuring we are maximising productivities, efficiencies and profitability.
- Carry out monthly performance reviews providing feedback and support.
- Managing and delegating the workload ensuring efficient running of the workshop.
- Providing clear lines of communication between workshop and service advisors to ensure our customers’ expectations are prioritised.
- Ensuring all aspects of Health and Safety are maintained in the Workshop.
- Ensuring our workshop facilities and standards are maintained.

We need someone with the ability to work in a high-pressured environment who has fantastic leadership skills that can drive the team forward to success. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.

The quality of work delivered is of paramount importance and you will be responsible for ensuring that there is a first-time fix for every repair.

**Location**:
**Dick Lovett BMW Melksham**
Portal Road
Melksham
Wiltshire
SN12 6AD

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