Receptionist
3 weeks ago
**WORKING HOURS**:
The role requires the ability to work various shifts and a combination of shifts with flexibility to provide service and contact at varying times dependent upon the needs of the business.
**MAIN DUTIES**:
- Meet and greet customers, assisting with any queries.
- Ensure that all customers are dealt with in an efficient and courteous manner.
- Look for opportunities to engage with our customers, by explaining the benefits of player rewards and assisting customers to sign up followed by demonstration of the player rewards journey.
- Receiving and logging telephone calls and other communications to the venue.
**REQUIRED SKILLS AND BEHAVIOURS**:
- Excellent customer service skills.
- Courteous and friendly outlook.
- Good grooming and presentable.
- Customer service experience in previous roles.
- Team player.
- Flexible attitude.
- Pro-active approach, able to work autonomously.
- Able to communicate on all levels including senior management.
- A high level of personal integrity.
- A strong work ethic with a passion for exceeding expectations.
- Show respect and appreciation to all.
- Encourage and contribute toward a culture that supports everyone to be the best that they can be.
**Please Note**: You must be aged 18 or above and have the right to work in the UK.
**Benefits**:
- Flexitime
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Application question(s):
- Are you fully flexible in terms of shifts? We need you to be willing to work nights and weekends.
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Reference ID: BRI-R1
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