Engineering Coordinator

5 months ago

Tiverton, United Kingdom Airband Community Internet Full time

**Airband are now looking to recruit an Engineering Co-ordinator**

**This is a permanent position offering a Salary of £25,461 + Benefits working as part of the wider Engineering Division here at Airband. The role is located at our Tiverton office 2 days per week + hybrid working.**

This is a really varied and interesting opportunity responsible for providing a pivotal point of contact for our Engineering and Civils teams and external contractors. You will also be involved in working with other internal Teams and Divisions across Projects, Sales & Fibre Planning teams which will really add diversity to the role.

Essentially you will ensure an efficient & effective fluid workflow of engineer activities & organisation steering a positive progression of workflow planning and issue management through to completion of works, whilst maintaining a positive customer experience through regular communication with stakeholders & customers as necessary.

**What are we looking for?**

As Engineering Co-ordinator, you will need great administration, co-ordination and communication skills with the ability to work with a broad and varied customer base as you will lease with business colleagues across other Airband Divisions. We need a quick-thinking multitasker with great observational and analytical skills, comfortable with the life cycle of projects who enjoys taking responsibility for reports, administrative solutions and generally thinking “outside the box”

**What will your day look like?**
- Working with the relevant teams both internal and external to Airband to ensure the installation/maintenance & service of Airband’s fibre & FWA networks from site to the customer premise are as efficient and effective as possible.
- Interpreting in-depth site survey reports for fibre deployment (Overhead, underground and the proposal of alternative routes for fibre deployment)
- Liaising with external companies and agencies to facilitate the installations required, such as Joint User Pole agreements, Traffic Management and Wayleave
- Assisting other Airband engineering teams across the UK where necessary to support customer needs or project timescales.
- Liaising with both colleagues and customers; keeping in regular contact & provide updates/reports as necessary to stakeholders
- Conducting utility/line searches when necessary to ensure the team are working safely.
- Report to the Network Delivery Manager daily on any issues/risks that may delay the agreed workflow with a more detailed report of work completion, achievements & issues as required.
- Schedule work tasks for all engineering teams on salesforce or equivalent systems, ensuring all work is accounted for and documented

**What can Airband Offer you?**

Airband is an internet service provider bringing highspeed broadband to rural communities across the regions that we operate. Having built the network our strategic focus is to increase our customer connections and we are looking for talented individuals to join us at this crucial time in our journey.
- Competitive Basic Salary of £25,461 dependant on professional experience.
- 25 days of paid leave a year rising to 30 plus bank holidays with service.
- 5% Airband pension plus a minimum 3% employee contribution.
- Customer referral bonus - a thank you for every customer you send our way.
- We offer hybrid working - a mix of working from home and in the office.
- Free Broadband - If you are in our coverage, you can benefit from free broadband with us
- 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans.
- Car financing scheme, Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)
- Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year
- Refer a friend reward scheme - a selection of great rewards to choose from

**Pre-employment checks**
- Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving license may be required for positions that require you to be out in the field as part of the role._

**Agencies Please Note: Airband are not looking to engage in Recruitment support for this position.**

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£25,461.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Tiverton

Reference ID: Engineering Co-ordinator - Tiverton

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