Corp/3437 - Customer Advisor

1 month ago


Plymouth, United Kingdom Plymouth City Council Full time

**Salary**:£23,500 - £24,294

**Posted**:14/05/2024

**Closing date**:28/05/2024

**Closing time**:23:59

N186 Customer Advisor - Role Profile

We are looking for enthusiastic, reliable and committed individuals.

The post holders will deliver the core services of the public library service, relating with customers in a library setting, providing digital support to customers, supporting events and activities for all ages such as rhymetimes and basic IT sessions, while presenting a safe environment for children and vulnerable adults.

The post holders will:

- Have excellent communication and customer service skills to engage with customers and partners
- Have good organisational skills
- Have good ICT skills
- Work effectively as part of a team and also independently using their own initiative
- Have an enquiring mind, and an interest in books and reading is desirable Be flexible in respect of working at multiple locations

The post holders will work to a two week schedule including alternate Saturdays.

Please note that the positions are not suitable for flexible working due to the needs of the service.

**Closing date:

- Tuesday 28 May 2024**

As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.



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