Service Coordinator

**Are you looking for a challenging new role with a great local employer?**

Due to continued success and rapid growth, AEP Compressed Air Technologies are looking for a Service Coordinator to join their team based in Honiton.

**What can we offer you?**
- Competitive salary of **£21,000 - £24,999** per annum
- 25 days holiday (in addition to Bank Holidays) and Company sick pay
- Pension Scheme
- Full support and back up from our highly skilled team
- Training as required

**What will you be doing?**

Joining our team as a Service Coordinator, you will be responsible:

- Run the service schedule on SAP
- Collate into postcode order and create list to work from.
- Consult with Service Manager & Coordinator and plan work accordingly.
- Booking in with customer, overcoming objections where necessary, selling service
- Create job sheets / waste transfer notes & sales orders.
- Record in the diary & / or outlook calendar.
- Check parts are in stock and where necessary order parts or liaise with purchasing
- Processing the returned job sheets and converting the sales order to a delivery note.
- Close service calls and ensure the next service date is correct on the equipment card.
- Report to service manager remedial works required and quote accordingly upon further instructions.
- Contact customer for remedial works after quotation has been submitted, continue to chase.
- Weekly scanning / filing of job sheets and waste transfer notes.
- Daily look at the customer ‘Credit Hold’ report and identify possible service calls this will affect.
- Processing supplier warranty claims.

**Essential Skills**:
**What do you need?**

If you have experience of working within a similar role, this Service Coordinator role could be ideal for you You will also:

- Be self-motivated and energetic
- Have excellent interpersonal skills
- Have good computer skills are essential to this role
- Live within the area or within easily commutable distance

**About Company**:
**Who are we?**

AEP Ltd are the leading specialist in the South West for air compressor systems and support services. We support the counties of Devon, Cornwall, Dorset and Somerset. From our head office in Devon and supporting offices in Ringwood and Ivybridge, we offer a vast range of compressed air equipment. This ranges from simple pneumatic fittings to turn-key compressed air installations.

We are experts in our field of compressed air products, service and maintenance. Part of The West Group of companies, we specialise in the specification, supply and total life cover of innovative and unique compressed air technologies.

**If you have the skills and experience to excel as a Service Coordinator with us, please apply.**

**Essential Requirements**:** What do you need?**

If you have experience of working within a similar role, this Service Coordinator role could be ideal for you You will also:

- Be self-motivated and energetic
- Have excellent interpersonal skills
- Have good computer skills are essential to this role
- Live within the area or within easily commutable distance