Customer Service Agent

2 weeks ago


Manchester, United Kingdom Nexus Full time

**The Role**:

- 4 on 4 off shifts within our Customer Service team on days or nights due to yet further expansion of the business.
- To become part of our famous Customer Service Team, involving call handling, dealing with customer and suppliers issues, general queries and completing daily tasks to support the service delivery.
- To fully utilise all our key internal systems and processes.
- To ensure a high levels of communication with all our internal and external partners.
- To provide professional friendly support to our customer base regarding all their various requirements.
- To always delivery the highest level of customer service during your shift.
- To form an excellent working relationship with our customers, suppliers and other internal departments.

**The Business**:

- A great place to work where the team is at the heart of everything we do.
- An amazing opportunity to progress and build a great career through our ongoing training and development.
- Fast paced unique industry leading security company.
- Join the Nexus family and become part of this amazing success story.

**The Person**:

- Friendly positive attitude with a ‘can do’ approach to work.
- A desire to succeed with a passion for bettering yourself.
- Someone with a keen eye for detail and meticulous in their work.
- A flexible fun-loving people person who is very much a team player.

**Job Duties**:

- Helping to manage and organise the flow of work into the customer service team.
- Engaging with our internal and external customers in a friendly and professional manner, actively listening to their requirements, and actioning various requests.
- Offer support and solutions to customers and suppliers in accordance with the company's customer service policies.

Nexus National Security Network (part of the VPS Group) is an equal opportunities employer. In line with industry accreditations all successful applicants will be background checked in line with BS7858.

**Job Type**: Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Casual dress
- Company events

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: NickB
Expected start date: 21/03/2023



  • Manchester, United Kingdom Novax Recruitment Full time

    **Customer Service Agent** **Ashton-under-Lyne** **£11 per hour** **Full Time Contract** Novax Recruitment is actively seeking customer service agents based in Ashton-under-Lyne. **This role is a temporary contract with scope for extension offering full time hours. The role is fully office based.** Responsibilities include: - Maintain records and...


  • Manchester, United Kingdom Pertemps Network Group Full time

    **Customer Service Agent**: - V201114867 Applicants **£30,000 Per Annum** - Full Time**Permanent** **Manchester, Greater Manchester** **Customer Service And Call Centre** **Job Description**: - Elevate your career in customer service by joining a dynamic team in the heart of Manchester city centre. A leading blue chip company is seeking a dedicated...


  • Manchester, United Kingdom AL Solutions Full time

    Are you a dedicated and customer-focused professional looking for a rewarding career opportunity? Join our dynamic customer service team as a Customer Service Agent. In this role, you will play a crucial role in providing exceptional customer service by handling both inbound and outbound calls from our valued clients. As a Customer Service Agent, your...


  • Manchester, United Kingdom Coburg Banks Full time

    We’re looking for a Customer Service Agent to work for our client, one of the UK’s leading debt recovery groups. You would be joining specialists in the recovery of outstanding parking charges, based in modern offices just off the M60 in Denton, Tameside. This is a full-time permanent role, 37.5 hours per week on a rota with shifts falling between 0830...


  • Manchester, United Kingdom Hamilton Mayday Full time

    Customer Service Agent 21k Working Hours Monday to Friday 9am to 5.30pm Customer Service Agent will be responsible for arranging collections and bookings - Raising relevant export paperwork, including MAWB's, HAWB's, Courier Consignment notes and NES - Call Answering - Ensuring the telephones are answered in a timely and professional manner. - Checking...

  • Support Agent

    1 week ago


    Manchester, United Kingdom DELIVEROO Full time

    Deliveroo for Work (DFW) is on a mission to deliver amazing food experiences at the workplace, offering an allowance-based food solution for all work occasions. As a Corporate Service Centre agent, you’ll be on the front line of our relationship with our corporate clients. You’ll be managing all aspects of communication and supporting our clients on a...


  • Manchester, United Kingdom Infinite Impact Industries Full time

    We are delighted to extend an invitation for dynamic and empathetic individuals to join our company as a Remote Customer Agent. This fully remote role offers a distinctive opportunity to become a key part of our global community, driving customer satisfaction and contributing significantly to our mission from your own home. As a Remote Customer Agent, you...

  • Service Desk Agent

    2 days ago


    Manchester, United Kingdom Project People Full time

    Service Desk Agent 40 hours PAYE - Monday - Friday - 1 working wekeend in 4 Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support...

  • Service Desk Agent

    2 days ago


    Manchester, United Kingdom Project People Full time

    **Service Desk Agent** **Temporary contract 6 / 12 months with the possibility of permanence if all goes well** **Location **40 hours a week - Monday - Friday with 1 working weekend required in 4 - shifts fall in between 7am - 7pm** As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine...

  • Service Desk Agent

    3 days ago


    Manchester, United Kingdom Project People Full time

    Service Desk Agent Temp PAYE Full time - Monday to Friday and one weekend in four. As a Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** **Works under supervision,...

  • Service Desk Agent

    2 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...

  • Service Desk Agent

    3 weeks ago


    Manchester, United Kingdom Project People Full time

    Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to...

  • Service Desk Agent

    3 weeks ago


    Manchester, United Kingdom Project People Full time

    As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single...


  • Manchester, United Kingdom Major Recruitment Full time

    **Contact Centre Agent #INDCB** **£19,000 with OTE of £28k and realistic earnings of £32K** **Hours**: 37.5 hours a week on a rota between 8.30am and 7pm **Company Description** - An opportunity with an industry leading business to build a career. - Previous experience within an internal sale or collection’s role. - Employing over 500 people -...

  • Service Desk Agent

    2 days ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...

  • Service Desk Agent

    3 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...

  • Service Desk Agent

    2 weeks ago


    Manchester, United Kingdom Project People Full time

    As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single...

  • Service Desk Agent

    1 day ago


    Manchester, United Kingdom Project People Full time

    As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Full training provided. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries...

  • Service Desk Agent

    2 weeks ago


    Manchester, United Kingdom Project People Full time

    As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. **Key Accountabilities** - Technical Capability. Works under supervision, supporting standard technical queries related to a single...

  • Service Desk Agent

    2 weeks ago


    Manchester, United Kingdom Project People Full time

    Service Desk Advert Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a...