Neighbourhood Advisor

5 months ago

Gateshead, United Kingdom All Temps Recruitment Ltd Full time

We are currently looking to recruit 2 x Neighbourhood Advisor's to join our team based within Gateshead.

**Duties Within Role**:

- Be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards
- Accurately process and reconcile income in line with the Council’s financial guidelines and regulations.
- Accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
- To work with customers seeking rehousing, providing advice on housing options.
- Carry out interviews with customers and assist with home visits when required.
- Encourage customers to access on-line services and promote digital inclusion.

**The Person**:

- Must hold 5 GCSE's including English and Maths at Grades 4-9 (A-C)
- Must have similar, previous experience.

**Job Types**: Full-time, Temporary contract

Pay: £12.80 per hour

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: CCNHO

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