Ward Clerk

1 month ago

Torquay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

To provide reception and clerical support to the Coronary Care Unit at all times and assist in maintaining a high standard of record keeping at ward level.

Health Careers |
- To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
- To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
- To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards
- To be honest and learn from mistakes and help to create a “no-blame” culture were people feel able to share and learn from experiences together
- To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
- Acknowledge that you need to continually deliver greater value to customers
- Be honest about your biggest challenges and create a culture of curiosity and openness
- Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas
- Be curious and creative about new possibilities, whilst identifying what works well and to do more of it
- Help to develop and foster a learning environment where feedback is welcomed and valued

Coronary Care is a 14 bedded where we look after the acutely unwell cardiac patient. It is fast paced and can be challenging, but is also very rewarding. You will be supported by a caring and forward thinking team, where ward clerks within the unit will be happy to support you with any queries.

Some of our patients can be challenging, as can some relatives but you will be assisted to gain knowledge to help, and support as needed. A calm manner is essential, but team members will support when needed.

There will be an expectation for this role to work across cardiology to cover annual leave and sickness.

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

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