Current jobs related to Planner - Seaham - believe housing

**We’re on the lookout for Planner to join the believe housing team on a permanent basis.**

Are you a forward thinking, innovative and a ‘can do’ person? then we are interested in you.

This is an exciting opportunity if you want to make a real difference. We believe in life without barriers. If you aren’t sure you meet 100% of the criteria but think you would be great in this role, don’t let that stop you; we would love to hear from you. We’re interested in your skills, knowledge and experience, as well as your personal values. We’re committed to supporting everyone here at believe housing and being an inclusive organisation.

Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.

**about the role**

The Planner will ensure that believe housing’s Property Repairs Planning Team delivers a flagship service that is great, consistent and modern to both internal and external stakeholders. Providing a high performing planning function for customers and team members and effectively using resources to maximise productivity and deliver a right first-time service whilst bringing to life the vision and values of the organisation.
- Work closely with Managers, Team Leads, Coordinators and Operatives within the Property Repairs Team (Repairs, Voids, Gas, Electrical and Infrastructure) to provide a high-quality planning function
- Work collaboratively across the organisation with Customer Services, Neighbourhoods and Assets teams to provide a consistent and joint approach, including continuous improvement of service delivery
- Schedule and allocate resources to maximise productivity and performance, including daily monitoring of works in and out of target, liaising with customers and team members to ensure works are completed appropriately & accurately
- Ensure the customer is at the heart of decision making and all enquiries are dealt with during, or immediately following, the first contact with the customer
- Be responsible for updating and maintaining detailed records of works completed. including scheduling and housing operating systems, compliance programmes, repairs activities and other specialist functions
- Assist the Scheduling Team Leader in reviewing/developing new operational procedures that will enhance customer experience to ensure efficient ways of working.

For more information, please read the full job description

**what’s on offer?**

Our people are our greatest asset which is why we value you, encourage you, look after you, and empower you.

As well as a competitive salary of £28,766 - £30,017, some of our top benefits and rewards include:

- 31-33 days of annual leave
- working the believe way allows us to be more agile in the ways we work and creates a great work-life balance
- an excellent pension scheme with 27.1% employer contribution. Visit the LGPS member sitefor more details
- up to four days paid volunteering leave each year
- Interview date to be confirmed.

**Job Types**: Full-time, Permanent

**Salary**: £28,766.00-£30,017.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Paid volunteer time
- Sabbatical
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Seaham

Application deadline: 05/02/2024