Customer Service Advisor

3 weeks ago


Manchester, United Kingdom Walters People Full time

Customer Service Advisor Contract: Permanent Location: Manchester City Centre (hybrid) Salary: 21k+ Hours: Mon-Fri (37.5 hours)

This is a brilliant opportunity to work for a global company, handling, and processing customer orders effective and efficiently. You will be expected to deal with all enquiries to a high level of customer service and resolve any problems.

Job spec:

- Primary contact for specific customers
- Processing of all direct delivery orders and purchase orders, and liaising with suppliers
- Monitoring and completing customer stock
- Receipt processing and customer documentation
- System Information maintenance
- General administration
- Deal with customer complaints

Person spec:

- Minimum GCSE grade C in Mathematics and English or equivalent
- Experience in similar role (Customer facing)
- Experience in processing orders, enquiries, and complaints
- Customer focused and able to work as a team
- Effective and empathetic telephone manner

Customer Service Advisor Contract: Permanent Location: Manchester City Centre (hybrid) Salary: 21k+ Hours: Mon-Fri (37.5 hours)



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