Customer Support Administrator

3 weeks ago


Romney Marsh, United Kingdom Spinwell Full time

Role: Customer Support Administrator REF 359761
Contract Length: Until 30/09/2024
Location: Winsford
IR35: Inside
Pay Rate to Intermediary: £14.32 per hour

Spinwell is recruiting for a Customer Support Administrator for an excellent opportunity within the public sector.

**RESPONSIBILITIES OF THE CUSTOMER SUPPORT ADMINISTRATOR**
- To provide a face to face, first point of contact for all customers visiting the department with service issues; providing first line fault resolution for routine issues and providing advice and guidance as appropriate.
- As one of the main the gate keepers for the issue and receipt of equipment from customers in and out of the department, ensure accurate management and logging of all assets.
- Assist with the preparation, building and configuration of equipment for delivery to customer.
- According to force directives question the possession of equipment if not appropriate to role.
- Responsible for ensuring that all calls/requests to the reception desk are correctly logged and that all enquiries, actions and investigations are properly recorded within the service management tool.

**SKILLS/EXPERIENCE OF THE CUSTOMER SUPPORT ADMINISTRATOR**
- ITIL Foundation certificate or ability to achieve this within 6 months
- Significant experience of working within a face to face customer service environment.
- Significant experience of maintaining accurate records
- Significant experience of managing competing demands in a busy environment.
- Some experience of IT issue resolution
- Excellent communication skills with the ability to listen empathise and reassure
- Competent in dealing effectively with customers both face to face and over the phone.
- Ability to actively promote a customer-focused approach to problem solving
- Ability to work to a high degree of accuracy with attention to detail maintaining high standards of information recording
- Ability to work on own initiative and prioritise workloads
- Able to assimilate new information quickly in a dynamic environment

Spinwell is recruiting for a Customer Support Administrator for an excellent opportunity within the public sector.

**Job Types**: Full-time, Temporary contract

Work Location: In person


  • Administrator

    1 month ago


    Romney Marsh, United Kingdom I D Corcoran Building Contractors Ltd Full time

    Here within I D Corcoran Building Contractors Ltd, we highly value the administrative and organisational skills our support staff bring to their roles. We can offer you a varied, interesting, and responsible Junior Administrative position, together with the opportunity to play a supporting role in our site team. You will be undertaking work, which is...

  • Rail Administrator

    4 days ago


    Romney Marsh, United Kingdom HRS RAIL Limited Full time

    Key Responsibilities - Provide administrative support to the management team and staff. - Collaborate with other team members to ensure smooth workflow and efficient operations. - Inputting and maintaining our fatigue management app daily, inputting and monitoring weekday and weekend shifts. - Creating and sending site completion packs for all...

  • Rail Administrator

    4 days ago


    Romney Marsh, United Kingdom HRS RAIL Limited Full time

    Key Responsibilities - Provide administrative support to the management team and staff. - Collaborate with other team members to ensure smooth workflow and efficient operations. - Inputting and maintaining our fatigue management app daily, inputting and monitoring weekday and weekend shifts. - Creating and sending site completion packs for all...


  • Moreton-in-Marsh, United Kingdom Global CTS Ltd Full time

    **Sales Support Administrator Moreton-in-Marsh or London - office base £28,000 - £30,000 bonus after completion of probation 80% Account Management and Sales Administration Support - 20% following up warm leads Why Apply?** Our Vision is "To revolutionise workspaces across the world, inspiring the creativity and productivity of its users". The Creative...


  • Moreton-In-Marsh, United Kingdom Global CTS Recruitment Full time

    **Sales Support Administrator Moreton-in-Marsh or London - office base** **£28,000 - £30,000 bonus after completion of probation** **80% Account Management and Sales Administration Support - 20% following up warm leads** **Why Apply?** Our Vision is “To revolutionise workspaces across the world, inspiring the creativity and productivity of its...


  • Moreton-in-Marsh, United Kingdom Reed Business Support Full time

    A fantastic opportunity has arisen with one of our clients based in Moreton-In-Marsh who are looking for a Customer Account Manager to join their team. If you are interested in Luxury Property and pride yourself on forging long lasting relationships with Property Owners and Clients then this could be the role for you. You will work as part of an exciting,...


  • Moreton in Marsh, United Kingdom Brellis Recruitment Full time

    Ecommerce Customer Service Administrator Based in Moreton-in-Marsh and working 9am to 5pm.  Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences. This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer...


  • Moreton-in-marsh, United Kingdom Brellis Recruitment Full time

    Ecommerce Customer Service Administrator Based in Moreton-in-Marsh and working 9am to 5pm. Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences.This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer services...


  • Moreton-in-Marsh, United Kingdom BRELLIS RECRUITMENT LIMITED Full time

    Ecommerce Customer Service Administrator Based in Moreton-in-Marsh and working 9am to 5pm. Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences. This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer...


  • Moreton-in-Marsh, United Kingdom Brellis Recruitment Ltd Full time

    Ecommerce Customer Service AdministratorBased in Moreton-in-Marsh and working 9am to 5pm. Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences.This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer services...


  • Moreton-in-Marsh, United Kingdom Brellis Recruitment Ltd Full time

    Ecommerce Customer Service AdministratorBased in Moreton-in-Marsh and working 9am to 5pm. Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences.This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer services...

  • Retail Assistant

    4 weeks ago


    Romney Marsh, United Kingdom Park Holidays Full time

    Retail Assistant - New Beach Holiday Park - Romney Marsh, Kent Contracted Hours:  Part time Job Type:  Seasonal/Temporary Hours Per Week:  12 Salary/Rate of Pay: £10.42 Are you a sociable and customer-focused individual looking for a fun and exciting opportunity to work on a holiday park? Park Holidays UK is looking for an enthusiastic...

  • Retail Assistant

    4 weeks ago


    Romney Marsh, United Kingdom Park Holidays Full time

    Retail Assistant - New Beach Holiday Park - Romney Marsh, Kent Contracted Hours: Part time Job Type: Seasonal/Temporary Hours Per Week: 12 Salary/Rate of Pay: £10.42 Are you a sociable and customer-focused individual looking for a fun and exciting opportunity to work on a holiday park? Park Holidays UK is looking for an enthusiastic Retail...


  • Romney Marsh, United Kingdom Park Holidays Full time

    Holiday Service Advisor / Receptionist - New Beach Holiday Park - Romney Marsh, Kent Contracted Hours:  Part Time Job Type:  Seasonal / Temporary Hours Per Week: 20 Salary/Rate of Pay: £11.44 per hour The Role The successful applicant will be responsible for: To attend any relevant training courses as recommended by the General...


  • Romney Marsh, United Kingdom Park Holidays Full time

    Holiday Service Advisor / Receptionist - New Beach Holiday Park - Romney Marsh, Kent Contracted Hours: Part Time Job Type: Seasonal / Temporary Hours Per Week: 20 Salary/Rate of Pay: £11.44 per hour The Role The successful applicant will be responsible for: To attend any relevant training courses as recommended by the General...


  • Moreton-In-Marsh, Gloucestershire, United Kingdom Brellis Recruitment Full time

    Ecommerce Customer Service Administrator Based in Moreton-in-Marsh and working 9am to 5pm. Due to its consistent growth, we are delighted to be working again with an exciting tech company focused on gift experiences. This is a superb opportunity for a fun, hard-working and ambitious individual to secure a position with genuine prospects for customer...


  • Marsh, United Kingdom Elysium Healthcare Full time

    Are you an experienced and versatile administrator, where math and spreadsheets are in your comfort zone? If so, then join Castleholme Lodge as a Finance and Workforce Administrator, working 37.5 hours a week, and be part of a positive working environment with a strong emphasis on teamwork.As a Finance and Workforce Administrator, you will be responsible for...

  • Junior Cost Engineer

    1 month ago


    Romney Marsh, United Kingdom COSTAIN GROUP PLC Full time

    This is an exciting Junior Cost Engineer opportunity working for our EDF Framework based at Dungeness in Kent. Costain supports EDF Energy Generation to maximise the lifespan of its eight UK nuclear power stations and prepare for defueling and decommissioning. Costain's role is to provide project controls and commercial managed services to portfolios and...

  • School Administrator

    2 months ago


    Yeovil Marsh, Somerset, United Kingdom Smart Recruitment Solutions Yeovil Full time

    School Administrator, Office based in Yeovil, Monday to Friday, 30 hours per week, £11.59 per hour, Are you an Administrator looking for a new opportunity? We have a great opportunity to work for a school in Yeovil. As an Administrator you will provide support across the school including; parents and pupils, customer service, reception cover just to name...

  • School Administrator

    2 months ago


    Yeovil Marsh, Somerset, United Kingdom Smart Recruitment Solutions Yeovil Full time

    School Administrator, Office based in Yeovil, Monday to Friday, 30 hours per week, £11.59 per hour, Are you an Administrator looking for a new opportunity? We have a great opportunity to work for a school in Yeovil. As an Administrator you will provide support across the school including; parents and pupils, customer service, reception cover just to name...