P&ei Business Officer

3 weeks ago

Cambridgeshire, United Kingdom Cambridgeshire County Council Full time

About the role
Are you caring, committed, highly organised - and seeking a new administrative position in a thoroughly rewarding sector? If so, we might have just the job for you

We are looking to recruit compassionate, self-driven and IT proficient people into Business Officers roles to support the delivery of critical Adult Social Care Services. Our Prevention and Early Intervention (P&EI) Services deliver multi-disciplinary, short-term social care interventions to help keep adults across Cambridgeshire living independently. For more information, please visit: Information for adults and older people - Cambridgeshire County Council

Following service expansion, we are seeking Business Officers in P&EI to particularly support our Quality and Compliance, Reablement, Technology Enabled Care, Occupational Therapy and Enhanced Response services. We would really like to match the right applicants to multiple part-time and full-time opportunities.

We adopt a hybrid approach to work so, once trained, you will be able to work some of your days from home. Your office base will be determined on appointment, but we have locations in Cambridge, Huntingdon, St Ives, March and Ely. Successful applicants will be expected to travel across the county as required.

The salary for this position is currently NJC Scale 4 (£22,369 - £24,054 pro rata), though a pay rise is currently pending agreement for 2023-24. Opportunities for pay progression within this scale are performance-based.

Interviews will be held face-to-face in one of our office-locations. The closing date is 03/08/2023.

What will you be doing?
Our Business Officers provide essential administrative support across Prevention and Early Intervention, working as part of dynamic and customer focused teams. Our work is varied and can be fast-paced, and your typical responsibilities may include:

- Managing and processing phone calls and correspondence with service users, their relatives and health and social care professionals
- Interpreting information and directing queries to appropriate teams/staff
- Inputting into and maintaining multiple databases of sensitive information in compliance with GDPR
- Managing office supplies and equipment inventories
- Collaborating with staff across the service to support various projects and initiatives
- Supporting onboarding of new team members
- Taking minutes in operational team meetings
- Supporting the of shaping processes across the service

Please give the job description/person specification a read for more details.

About you
The Business Officer position in P&EI is highly valued and we really need people who:

- Are enthusiastic about exemplary customer service
- Are passionate about making a positive impact on people’s lives
- Have excellent verbal and written communication skills
- Can work to deadlines and prioritise work
- Have an adaptable, proactive attitude
- Can be a team player in a hybrid team
- Are friendly, reliable - and who can work with a smile

If this sounds like you, we absolutely encourage you to apply. Get on board and join us

If you would like any more information about the role before applying, please contact one of our Business Development Coordinators and they will be happy to help:
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

Our benefits
We value our colleagues in Cambridgeshire County Council and have developed a number of benefits:

- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme

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