Reablement Officer

Our Business Officer role is an important one, at the heart of the high-quality care and service we provide across Prevention and Early Intervention. We invest in our Business Officers from the moment they join us. This includes sector-leading pay, benefits and training, and a career where you will make a difference every day.
We need, permanent Business Officers to answer calls, update our recording systems, coordinate care visits - and moreSuccessful candidates will be part of highly motivated teams, working closely with a range of Prevention & Early Intervention professionals, making sure we always deliver the best outcomes for the residents of Cambridgeshire. Candidates will need to be comfortable with a flexible approach to tasks and be proactive in solving problems and engage positively with internal and external colleagues, partners, and providers.
We adopt a hybrid and flexible approach to work so, once trained, you will be able to work some of your days from an appropriate office location and home environment. Your office base will be determined on appointment, but may include offices in Cambridge or March. Our evolving Prevention and Early Intervention Service works over 7 days a week so some weekend and evening work will be required for this role.
If you would like further information or would like to chat about this opportunity, please contact: Flexible working
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As a Business Officer, you will be at the heart of our operations, working closely with the teams of Prevention & Early Intervention to drive efficiency, improve processes, and enhance service delivery.
Our Business Officers provide essential administrative support across P&EI working as part of dynamic and customer focused teams. You will deal with calls from members of the public as well as internal queries, ensure appropriate scheduling of care calls, record service user details and support onboarding of new team members and much more
The successful candidate must have excellent knowledge of Windows & Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet) and able to pick up new IT systems effectively.
The successful candidate will also have proven experience & understanding of working with GDPR regulations and will be enthusiastic about providing high quality customer service.
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities.We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; our commitment to equality, diversity and Inclusion.

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