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Community Based Welfare Benefits Adviser

1 month ago

Fife, United Kingdom Citizens Advice & Rights Fife Full time

**Citizens Advice and Rights Fife** (CARF) is Fife’s leading independent advice organisation providing holistic advice and support to local people for over 25 years. Our service is as important as ever and, as we move into our next chapter, the organisation is keen to further develop links with our local communities, providing the support we are renowned for in locations familiar to our clients.

As a Community Based Welfare Benefits Adviser you will provide advice and support to clients and other service users across 15 areas of advice, in various community locations, including Fife Council Job Clubs. Working alongside the staff and volunteers in such locations, you will be required to give complex benefit advice and take on appropriate casework to support vulnerable clients with benefit queries or issues. You will ensure internal CARF referrals are made to debt advice and will establish constructive relationships within public and third sector organisations.

You will be expected to keep your skills, knowledge and experience up-to-date in all key areas of advice and service delivery to allow you to undertake quality of advice checks as well as provide the highest possible service to clients of CARF.

You will have a good standard of education, high quality personal skills and a desire to improve lives. Experience of working in an advice giving capacity and/or a knowledge or interest in the social security system would be advantageous but not essential.

**Job Types**: Full-time, Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 35 per week

**Salary**: £26,721.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Flexitime
- Free flu jabs
- Health & wellbeing programme
- Sick pay
- Work from home

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Work Location: On the road

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