Jewellery Retail

3 weeks ago


Royal Tunbridge Wells, United Kingdom KATA Jewellery Full time

Jewellery Retail & Administration Assistant

KATA Jewellery

Royal Tunbridge Wells

KATA Jewellery is a family-run jewellery company specializing in bespoke fine jewellery.

We carry out all jewellery services from bespoke design & heirloom remodelling to repairs & sizings.

We are looking for a new member to join our team as a Jewellery Retail & Administration Assistant in our Royal Tunbridge Wells retail shop & on site workshop.

**About the Job**

Our in-store experience and client journey is very important to our brand ethos.

Our new team member will assist Jennifer & Anton Kata in:

- facilitating the day-to-day running of our retail boutique
- completing daily administrative tasks as required
- providing a high level of client customer service
- performing the sales function - closing, taking in jobs, repairs etc
- booking clients in for bespoke appointments
- and generally performing a support role in the running of the business

**Desirable Skills**
- Experience in a luxury jewellery shop
- Knowledge of jewellery and gemstones
- Content creation skills
- Ability to use word & excel
- knowledge of the jewellery trade and industry
- High levels of computer literacy

**Personal Attributes Required**

You are:

- a friendly and open personality as the role is client facing
- a good telephone phone manner
- a good listener
- detail orientated for taking down details for client repairs and alterations
- good time management skills and ability to work to deadlines
- good at taking direction
- strong organization skills
- computer literacy is a must
- pride in personal appearance as the role is client facing

**Job Type**

On site (ie not remote)

**Salary**

£22,000 - £26,000 depending on level of experience

**Apply**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Application question(s):

- Do you have experience in the Jewellery Industry?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person


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