Senior Administrator

6 days ago

Ely, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

You will manage and oversee the workload of the team, including supervisions and appraisals as well as your own workload.

This role is countywide and covers the Cambridgeshire area and the successful applicant will need to drive to various locations in the County. You will work in a hybrid way with the expectation that you work in the office regularly.

Supervise a team of Band 3 administrative staff including undertaking appraisals, supervision, training and development.

Allocate and supervise administration tasks delegated to other members of the administration team. Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.

Maintain annual leave records for the team, liaising with line manager and other managers to ensure appropriate and continuing cover.

Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives. Deputise for the Line Manager when directed and required.

To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.

Arrange and attend meetings, including booking venues and hospitality if appropriate.

Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary

Ensure confidentiality is maintained at all times and sharing of information is done in accordance with Trust Policies and procedures.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

Please refer to the attached job description and person specification for full details of responsibilities

Supervise a team of administrative staff including undertaking appraisals, supervision, training and development and Band 3 and Band 2 staff.

Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.

Allocate and supervise administration tasks delegated to other members of the administration team.

Maintain annual leave records for the team, liaising with line manager and other managers to ensure appropriate and continuing cover.

Support managers with the recruitment process and ensure that newly appointed staff under their local and Trust inductions.

Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.

Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.

Deputise for the Line Manager when directed and required.

Word process documents as needed by, for example, medical staff, managers and/or a multi-disciplinary team. Typing will be from audio, direct dictation or written text. Some correspondence will be highly confidential and may be of a distressing nature.

To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.

Arrange and attend meetings, including booking venues and hospitality if appropriate. To prepare and produce an agenda, collate and distribute all necessary information and documentation, take minutes and action notes as required. Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded.

Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary

Ensure confidentiality is maintained at all times and sharing of information is done in accordance with Trust Policies and procedures.

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